Senior Director Quality RN
4 days ago
The Senior Director of Quality provides strategic leadership and vision for the North Puget Sound Service Area, driving continuous improvement of clinical and service quality outcomes. This role designs, implements, and maintains systems to ensure integration of quality support across the Service Area, leading to improved health outcomes. The Senior Director integrates and promotes patient safety in partnership with Risk and Accreditation leaders.
This position implements and maintains the necessary infrastructure to support, maintain, and achieve overall Quality Improvement best practice standards and compliance in alignment with governing Providence Health System and North Division.
The Senior Director provides leadership, strategic direction, and support for clinical quality and safety in the North Puget Sound (NPS) Service Area through quality improvement, patient safety, and transformative care initiatives.
This role coordinates with operational leaders to develop, implement, and monitor systems of care, create a safe culture, and improve patient outcomes and decrease overall cost of care.
The Senior Director champions a data-driven environment for clinical quality, patient safety, infection prevention, and regulatory compliance across the system.
This position facilitates the adoption of evidence-based best practices that advance and strengthen the organization.
Where possible, the Senior Director ensures that quality and safety program goals align with organizational financial goals.
This role counsels caregivers regarding employment and performance management in accordance with Human Resources policies; ensures competency of all staff by conducting ongoing regular reviews and skills assessments and provides action plans and timely, constructive feedback as needed.
The Senior Director develops and monitors the implementation of ministry-specific goals/objectives and performance improvement processes in alignment with Providence Swedish North Division and Providence Health System.
In partnership with Risk Management leadership, this position establishes and maintains communications, processes, and practices to mitigate and communicate risk.
The Senior Director supports the North Puget Sound Quality structure and related activities: coordinates initiatives and Quality Strategic Plans established by PH&S System throughout Providence Regional Medical Center Everett in coordination with Divisional leadership and others as appropriate; maintains the Quality Plans/QAPI for NPS ministries, in alignment with Division and System goals.
This role requires a Master's Degree in Nursing, Health Administration, or a similar field (preferred); a Bachelor's Degree in Nursing, Healthcare Administration, Public Health, or a similar area; a Washington Registered Nurse License (Vendor Managed); 8 years of clinical nursing, preferably in Medical/Surgical, Critical Care, Intensive Care, or the Emergency Department; 2 years of leadership in a quality improvement program; PC/Systems literacy, including the Internet and MS Office skills; knowledge and experience in Patient Safety and application/adherence to HRO principles and processes; management of multiple priorities – effective time management skills; effective written and verbal communication skills, including report writing and oral presentation skills; capacity to work independently in a virtual office setting, or in a facility setting if required to travel for assignment; capable of performing quality assessment/analysis; ability to motivate and maintain effective working relationships with staff and all stakeholders; demonstrates strength in both performance management and leadership development; and manages change while minimizing interruption at an operational and service level.
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others.
We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected.
Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington.
As a comprehensive healthcare organization, we are serving more people, advancing best practices, and continuing our more than 100-year tradition of serving the poor and vulnerable.
Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, healthcare benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources, and much more.
Clinical Quality
Job Function:
Quality/Process Improvements
Job Schedule:
Full time
Job Shift:
Day
Work Location:
Everett Medical Ctr Colby-Everett
Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
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