Patient Service Representative

1 week ago


Washington, Washington, D.C., United States Esse Health Full time
Join Our Team as a Patient Service Representative

Esse Health is a leading healthcare provider in the St. Louis Metropolitan area, serving over 130,000 patients across 45+ locations. We're committed to putting patients and their physicians at the forefront of healthcare decisions.

As a Patient Service Representative, you'll play a vital role in delivering exceptional patient experiences. Your responsibilities will include:

  • Answering phone calls and scheduling appointments
  • Checking patients in and out, collecting co-payments, and verifying insurance
  • Registering patients in our computer system and balancing monies at the end of each day
  • Entering physician-related charges and billing hospital/nursing home charges

You'll be the face of our organization, interacting with patients and coworkers daily. To succeed in this role, you'll need to project a positive office image, smiling, greeting patients with enthusiasm, and maintaining an upbeat attitude in all interactions.

We're looking for someone with formal training, preferably in a healthcare setting, and 1+ years of experience working with the public. Knowledge of medical terminology, health insurance plans, and ability to communicate effectively with patients are essential.

As a valued member of our team, you'll enjoy:

  • Multiple medical coverage benefits
  • Generous PTO policy and 8 paid holidays
  • 401k match and profit sharing
  • Tuition reimbursement
  • Wellness program

EOE. We're an equal opportunity employer committed to diversity and inclusion.



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