Financial Services Consultant
3 days ago
At OneMain Financial, we are committed to providing responsible access to credit for hardworking Americans. As a Collections Specialist, you will play a critical role in helping our customers achieve their financial goals.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Collections Specialist. In this role, you will work with customers to understand their financial situations and provide consultative solutions for repayment of loans.
Key Responsibilities:- Collaborate with customers to understand their financial needs and develop personalized repayment plans
- Negotiate with customers to resolve account matters while following all applicable laws, policies, and procedures
- Maintain accurate records of customer interactions and account status
- Work in a fast-paced environment with a focus on customer communication and satisfaction
To be successful in this role, you will need:
- Experience working in customer service, collections, or call center environments
- Strong communication and negotiation skills
- Ability to work effectively in a team environment
- Bilingual Spanish language skills a plus
As a Collections Specialist at OneMain Financial, you will enjoy a range of benefits including:
- A competitive salary ($45,000 - $60,000 per year)
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) retirement savings plan with company match
- Tuition reimbursement and opportunities for professional development
- Paid holidays and time off
Join our team and take the first step towards a rewarding career in financial services.
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