Financial Services Consultant

3 days ago


Fort Mill, South Carolina, United States OneMain Financial Full time

At OneMain Financial, we are committed to providing responsible access to credit for hardworking Americans. As a Collections Specialist, you will play a critical role in helping our customers achieve their financial goals.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Collections Specialist. In this role, you will work with customers to understand their financial situations and provide consultative solutions for repayment of loans.

Key Responsibilities:
  • Collaborate with customers to understand their financial needs and develop personalized repayment plans
  • Negotiate with customers to resolve account matters while following all applicable laws, policies, and procedures
  • Maintain accurate records of customer interactions and account status
  • Work in a fast-paced environment with a focus on customer communication and satisfaction
Requirements

To be successful in this role, you will need:

  • Experience working in customer service, collections, or call center environments
  • Strong communication and negotiation skills
  • Ability to work effectively in a team environment
  • Bilingual Spanish language skills a plus
Benefits

As a Collections Specialist at OneMain Financial, you will enjoy a range of benefits including:

  • A competitive salary ($45,000 - $60,000 per year)
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement savings plan with company match
  • Tuition reimbursement and opportunities for professional development
  • Paid holidays and time off

Join our team and take the first step towards a rewarding career in financial services.



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