Director of Financial Aid

4 days ago


De Pere, Wisconsin, United States St. Norbert College Full time
Director of Financial Aid

St. Norbert College seeks a Director of Financial Aid to provide strategic leadership to the Office of Financial Aid. This role requires in-depth knowledge of federal, state, and institutional policies, a commitment to fiscal integrity and stewardship, and strong management skills in both project and personnel oversight.

Key Responsibilities:
  • Develop and implement a comprehensive strategic plan for Financial Aid, addressing modern challenges in student education.
  • Foster a culture of outstanding service and communication to students and families.
  • Interpret and apply federal, state, and institutional regulations for financial aid packaging, budgeting, and disbursement.
  • Ensure compliance with NCAA rules and submit timely, accurate reports for federal, state, and institutional funds.
  • Maintain security and confidentiality of financial aid records and ensure clean audits and program reviews.
  • Administer college financial aid policies and programs, applying best practices to strengthen award processes and increase enrollment in targeted populations.
  • Supervise and develop Financial Aid staff, providing cross-training and mentoring, and ensuring accurate, customer-focused performance.
  • Manage Financial Aid budget, endowed scholarship programs, and key campus partnerships.
  • Collaborate with the Vice President and admissions to develop financial aid leveraging programs and communications for prospective students.
  • Regularly review financial aid reports to ensure accurate awards and effective use of federal and institutional funds.
  • Work with enrollment management to meet discount rate targets, monitor student aid expenditures, and ensure timely financial aid processing for all students.
Requirements:
  • Bachelor's degree
  • 5-7 years of experience in higher education and financial aid
  • Demonstrated experience working in and fostering a diverse campus environment or commitment to do so as an employee of St. Norbert College
  • Ability to interact professionally with coworkers and customers, particularly in conflict situations
  • Ability to multitask, meet specific deadlines, and prioritize tasks and assignments
  • Knowledge of computer programs (Microsoft Office, Google Apps) and ability to learn upgrades and new programs as needed
  • Ability to exercise good judgment and decisions expeditiously
  • Skilled at setting a good example for others
  • Skilled at organizing events, programs, and projects and seeing them through to completion

The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job.

The College offers an outstanding benefits package including health, dental, vision and life insurance; retirement plan; paid time-off and tuition waiver.



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