Customer Service Liaison

2 days ago


Tampa, Florida, United States State Farm Insurance Full time
Customer Relations Representative

At State Farm Insurance, we're committed to providing exceptional customer service. As a Customer Relations Representative, you'll play a vital role in ensuring our customers receive the best possible experience.

Key Responsibilities:
  • Assist customers with their insurance needs, providing personalized support and guidance.
  • Process policy changes, claims, and payments accurately and efficiently, ensuring seamless transactions.
  • Maintain customer records and update information as necessary, ensuring data accuracy and integrity.
  • Collaborate with team members to ensure a positive and collaborative work environment.
  • Stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Proficiency in using technology and software applications.

We're looking for a motivated and customer-focused individual to join our team. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply.



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