Customer Service Liaison

2 weeks ago


Tampa, Florida, United States Wipro Full time
Customer Care Associate Role

The Customer Care Associate will provide information to customers in response to complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities:
  • Handle incoming requests from customers professionally and ensure that issues are resolved efficiently.
  • Provide accurate and timely information to customers regarding their inquiries.
  • Collaborate with internal teams to resolve customer complaints and issues.
  • Ensure customer satisfaction by delivering exceptional service and support.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in using technology and software applications.


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