Administrative Operations Coordinator

2 weeks ago


Farmington, Utah, United States Horizon Credit Union Full time

Position Overview:

Join our team at Horizon Credit Union as an Administrative Operations Coordinator. This role is essential in ensuring smooth operational processes and delivering exceptional service to our members.

Key Benefits:

  • Sign-On Bonus: Enjoy a $250 bonus for part-time roles and $500 for full-time positions after six months of service.
  • Weekends Off: Benefit from a work schedule that allows you to enjoy every Saturday and Sunday free.
  • Health Insurance: We provide a comprehensive benefits package for full-time employees, covering a significant portion of health insurance costs.
  • Paid Time Off: Full-time staff will accrue vacation and sick leave starting from their second pay period, while part-time employees will start accruing vacation time.
  • Retirement Plans: New hires are eligible for our 401(k) plan beginning the first of the month after one month of employment (must be at least 18 years old).

Core Responsibilities:

  • Manage the ordering of Visa Cards and address member inquiries regarding Visa services in a timely and courteous manner.
  • Oversee the payment of Credit Union invoices.
  • Handle the posting and scanning of investment transactions.
  • Process check orders and resolve any related issues.
  • Track vehicle titles and monitor safety deposit box rentals.
  • Assist with IRA and RTI (Returned Check Items) management.
  • Conduct wire verification and process ACH files.
  • Manage GAP and loan insurance claims.
  • Investigate card processing disputes, complete chargeback procedures, and adjust member accounts as necessary.
  • Transmit Positive Balance Files (PBF) and Check 21 end-of-day deposits (ICL).
  • Participate in required meetings and take on additional responsibilities as assigned.

Qualifications:

  • Education: High school diploma or equivalent.
  • Communication: Strong verbal and written communication skills.
  • Professionalism: Maintain a professional demeanor at all times.
  • Integrity: Demonstrate honesty and integrity in all interactions.
  • Mathematical Skills: Solid numerical abilities are essential.
  • Typing Skills: Proficient typing skills are required.
  • Language Skills: Spanish-speaking abilities are preferred but not mandatory.

About Horizon Credit Union:

We are committed to providing our members with exceptional service and a supportive work environment. Join us in making a difference in our community.



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