Administrative Operations Coordinator
2 weeks ago
Position Overview:
Join our team at Horizon Credit Union as an Administrative Operations Coordinator. This role is essential in ensuring smooth operational processes and delivering exceptional service to our members.
Key Benefits:
- Sign-On Bonus: Enjoy a $250 bonus for part-time roles and $500 for full-time positions after six months of service.
- Weekends Off: Benefit from a work schedule that allows you to enjoy every Saturday and Sunday free.
- Health Insurance: We provide a comprehensive benefits package for full-time employees, covering a significant portion of health insurance costs.
- Paid Time Off: Full-time staff will accrue vacation and sick leave starting from their second pay period, while part-time employees will start accruing vacation time.
- Retirement Plans: New hires are eligible for our 401(k) plan beginning the first of the month after one month of employment (must be at least 18 years old).
Core Responsibilities:
- Manage the ordering of Visa Cards and address member inquiries regarding Visa services in a timely and courteous manner.
- Oversee the payment of Credit Union invoices.
- Handle the posting and scanning of investment transactions.
- Process check orders and resolve any related issues.
- Track vehicle titles and monitor safety deposit box rentals.
- Assist with IRA and RTI (Returned Check Items) management.
- Conduct wire verification and process ACH files.
- Manage GAP and loan insurance claims.
- Investigate card processing disputes, complete chargeback procedures, and adjust member accounts as necessary.
- Transmit Positive Balance Files (PBF) and Check 21 end-of-day deposits (ICL).
- Participate in required meetings and take on additional responsibilities as assigned.
Qualifications:
- Education: High school diploma or equivalent.
- Communication: Strong verbal and written communication skills.
- Professionalism: Maintain a professional demeanor at all times.
- Integrity: Demonstrate honesty and integrity in all interactions.
- Mathematical Skills: Solid numerical abilities are essential.
- Typing Skills: Proficient typing skills are required.
- Language Skills: Spanish-speaking abilities are preferred but not mandatory.
About Horizon Credit Union:
We are committed to providing our members with exceptional service and a supportive work environment. Join us in making a difference in our community.
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