Ankeny Suites Team Member

3 weeks ago

Ankeny, Iowa, United States B&B THEATRES GROUP Full time
Job Details
Level: Entry
Job Location: Ankeny, IA
Position Type: Part Time
Job Shift: Any
Job Category: Restaurant - Food Service

B&B Theatres Group is a family-owned and operated company that has been bringing the magic of the movies to our guests since 1924. We deliver great service, top-notch presentation, and the thrill of cinematic escape through our core company values: Family - We work together, grow together, and celebrate together. Many of our leaders started their careers scooping popcorn and cleaning auditoriums. We believe in our people and take pride in mentoring and building up leaders who will take us into the future.

Fun - We are in show business. We like to have fun through project pictures, pop-up contests, and benefits that include FREE movies. Our employees are given plenty to smile about.

Joy - When guests visit our facilities, they are checking worries and cares at the door. They come to us to experience joy and entertainment, and we have the great privilege of providing them the means to achieve it.

Innovation - Movies are the core of our history, but we live on the cutting edge: MX4D, screenPLAY, ScreenX, and Grand Screens have made B&B Theatres one of the most progressive cinema companies in the country. Our amenities list continues to grow with incredible seating, food and beverage options, bowling, arcades, and much more.

Integrity - We work hard, honestly, and with pride. All our employees are cross-trained and are capable of helping and working in a wide variety of capacities. It's never boring working at a movie theatre. If you are successful in your application for a job with us, you will be assigned a specific job every time you work a shift. However, you will likely find yourself doing a wide variety of tasks each time you work. You might sell tickets, but still help a customer at the snack bar or lend a hand cleaning an auditorium between shows. For part-time positions, we are happy to employ students, retirees, and those with full-time jobs. We will do everything we can, within reason, to accommodate a wide variety of schedules. It is important during your interview that you let the manager know about any conflicts that may affect your availability. The theatre is open 365 days a year with holidays being some of our busiest times. While we work with everyone to make sure they have time with their families we also have to make sure the theatre is staffed.

Employees receive great benefits, including discounted movies, popcorn, soda, and candy. Job duties include, but are not limited to:
  • Greeting guests as they enter and putting them on a waiting list as necessary.
  • Providing guests with menus and answering any initial questions.
  • Seating guests at tables or in waiting areas.
  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
  • Engaging with guests to ensure they're happy with food and service.
  • Responding to complaints and helping to resolve them.
  • Answering phone calls, taking reservations, and answering questions.
  • A knowledge of the menu.
  • Helping with other positions in the restaurant as needed.
  • Providing great customer service.

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