Front Desk Hospitality Representative
4 weeks ago
About the Role:
Dora Hospitality LLC is an equal opportunity employer committed to diversity and inclusion. We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Townplace Suites Indianapolis.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a professional and courteous manner.
- Manage the front desk operations, including checking in and out guests, handling room assignments, and processing payments.
- Collaborate with the hotel staff to ensure seamless service delivery and maintain a positive work environment.
Benefits:
- MEC Plus Advantage Plan, dental, vision, and supplemental coverage with Reliance Standard.
- Paid holidays for full-time and part-time employees upon hire.
- Paid time off for full-time and part-time employees after six months of service.
- Nationwide employee stay discounts for hotel brand.
Requirements:
- Ability to effectively deal with internal and external customers, requiring high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve issues.
- Ability to understand and follow directions.
- Excellent customer service skills.
- Hotel experience is preferred but not required.
How to Apply:
Please visit our careers page to explore more job opportunities and apply for this role.
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