Raintree Medical Software Trainer

4 weeks ago


Newport Beach, California, United States National Healthcare Employee Services, L Full time
Job Description

We are seeking a highly skilled Raintree Medical Software Trainer to join our team at National Healthcare Employee Services, L. As a key member of our training team, you will be responsible for delivering comprehensive training on Raintree software to our front office, clinical, billing, patient account rep, and payment posting departments.

Key Responsibilities:
  1. Develop and deliver engaging training sessions to ensure seamless adoption of Raintree software
  2. Collaborate with our Operations and Revenue Cycle teams to identify training needs and develop customized training programs
  3. Test and validate Raintree software updates and procedural changes to ensure smooth implementation
  4. Travel to provide in-person training to new partnership staff as required
  5. Provide exceptional customer support and troubleshooting services to resolve software-related issues
  6. Work closely with our Raintree Optimization Specialist to ensure all software-related needs are met
  7. Design, build, and maintain a comprehensive training environment to support our training programs
  8. Update training curriculum based on feedback from end-users and Raintree updates
  9. Perform thorough testing in both non-production and production environments to ensure software stability and integrity


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