Orthopedic Clinical Assistant
4 weeks ago
At Newport Orthopedic Institute, we strive to bring motion back to the lives of our patients. Our team is dedicated to providing purposeful work in a collaborative environment.
Job Summary:
The Medical Assistant (Back Office) plays a vital role in our team, responsible for various tasks including preparing patients for exams, assisting physicians with procedures, and responding to requests from patients, physicians, and other stakeholders. This role requires excellent communication and organizational skills, as well as a working knowledge of medical terminology and practice management software.
Responsibilities:
- Clean and prepare exam rooms for patients, ensuring a safe and comfortable environment.
- Display patient charts for physicians to reference during appointments.
- Escort patients from the waiting room to exam rooms and back to check-out after exams.
- Prepare patients for exams or treatments, including obtaining vital signs and medical history.
- Assist physicians during exams and minor procedures, such as suture removal and dressing application.
- Document patient correspondence and update records in our electronic medical record system.
- Send tasks to schedulers as necessary, ensuring timely completion of tests and procedures.
- Dispose of contaminated items according to OSHA guidelines and maintain a clean and safe work environment.
- Approve pharmacy requests for prescription refills according to physician protocol.
- Verify HMO insurance eligibility for patients and ensure they are covered for the current month.
- Complete patient disability forms for physician approval and provide work status reports as requested.
- Meet productivity standards and perform other duties as assigned.
Requirements:
- High School degree required
- CMA certificate preferred
- Orthopedics training preferred
- CPR certification preferred
Qualifications and Experience:
- Experience with electronic medical records (EMR) and practice management software
- Working knowledge of medical terminology and Current Procedure Terminology (CPT) and ICD-10 codes
- Excellent customer service skills and ability to work in a fast-paced environment
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