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Administrative Liaison
1 month ago
The City of New York's Office of Administrative Trials and Hearings (OATH) is the nation's largest administrative tribunal, handling approximately 400,000 trials and hearings annually. As the City's central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board, and commission.
Job DescriptionOATH's Clerks Office is seeking Community Associates to work in our Clerks Office. This role involves interacting with community members who need information about summonses they have received. Key responsibilities include:
Key Responsibilities- Serving as the liaison between OATH and the community, providing information and support on summonses, scheduling hearings, and paying fines.
- Responding to community inquiries and concerns in a timely and professional manner.
- Ensuring that community members understand the adjudication process and have access to justice.
- Investigating and attempting to resolve complaints from the public appearing before OATH.
- Processing cases efficiently to minimize wait times for the public.
To be successful in this role, you will need:
- A high school diploma or equivalent and three years of experience in community work or community-centered activities.
- Or education and/or experience equivalent to the above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce. We provide a work environment that is free from discrimination and harassment based on any legally protected status or protected characteristic.
