Customer Service Representative

1 month ago


North Liberty, Iowa, United States Government Employees Insurance Company Full time
Customer Service Representative - Billing

We're seeking a highly motivated and enthusiastic individual to join our Auto Service team in North Liberty, IA. As a Billing Customer Support Representative, you will receive telephone calls from current policyholders regarding billing information or use of the internet.

Responsibilities:
  • Provide general billing information to policyholders
  • Process endorsements and take payments
  • Process payment plan changes

You will participate in an up-skilling program to complete GEICO Service Training and licensing over time.

Qualifications & Skills:
  • Experience providing outstanding customer service
  • Effective communication and listening skills
  • Ability to work in a fast-paced, high-volume call center environment
  • Willingness to learn new skills and adapt to changes
  • Open to feedback to support performance and development
  • Solid computer and multi-tasking skills


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