Sales and Customer Service Representative

7 days ago


Escondido, California, United States Massage Envy Full time

Overview:

Better careers begin at Massage Envy, where we're dedicated to helping others feel their best. As a Sales and Customer Service Associate, you'll be part of a supportive team that inspires and motivates each other to deliver exceptional experiences for our clients.

Perks and Pay:

  • A competitive compensation plan that rewards your hard work, with hourly rates ranging from $16.00 to $20.00, including bonuses and commissions.
  • Benefits that help you take care of yourself, including Employee Appreciation Bonuses, Paid Time Off, Employee Service Benefits, employee discounts, and more.
  • A dynamic and energizing work environment where you'll be consistently challenged and never bored.
  • Training to help you grow and refine your sales and customer service skills.
  • A flexible schedule for a better work-life balance.

Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood.
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
  • Help grow and retain a client base both in-person and through phone/email outreach.

Culture and Support:

  • Trained leadership that is invested in your success.
  • Award programs, like Sales Associate of the Year.
  • A caring community that strives to celebrate individuality and share knowledge.


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