Sales and Customer Service Representative
4 weeks ago
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and promoting our wellness programs.
Key Responsibilities:- Provide outstanding customer service and ensure every guest feels valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
- A dynamic and energizing work environment where you'll consistently be challenged and never bored
- Training to help you grow and refine your sales and customer service skills
- A flexible schedule for a better work-life balance
- A competitive compensation plan that rewards your hard work, including bonuses and commissions
- Benefits that help you take care of you, including employee appreciation bonuses, paid time off, and employee discounts
- A high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- A general knowledge of massage and skin care services
If you're passionate about helping others and are looking for a sales opportunity that offers a dynamic work environment and opportunities for growth, we'd love to hear from you
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