Customer Experience Representative
1 day ago
Electron Beam Technologies, Inc. is seeking a highly skilled Production-Customer Service Associate to support our production and sales teams.
The estimated salary for this position is $50,000 - $60,000 per year, depending on experience.
- Main Responsibilities:
- • Provide exceptional customer service by responding to customer inquiries and resolving product and service issues.
- • Maintain accurate records of customer interactions and update account information as needed.
- • Assist with requisitions for items based on manufacturing needs and assist with month-end inventory and purchasing tasks.
To be successful in this role, you will need:
- • A minimum of two years' experience in customer service or data entry.
- • Strong phone handling skills and active listening abilities.
- • Proficiency in Excel and experience with ERP systems, such as Sage software.
- • Excellent verbal and written communication skills.
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