Sales Support Specialist

4 days ago


Salt Lake, Utah, United States VLCM Full time
About the Role

As a Sales Coordinator at VLCM, you will play a crucial role in supporting our sales department's success. You will be responsible for making telephone calls to vendors, resolving routine inquiries, and operating personal computers and software to create documents.

Your primary focus will be on providing exceptional customer service, managing multiple priorities, and working independently to find solutions. You will be the front-line representative of our company, supporting customers' technology journeys and empowering them to achieve more.

Key Responsibilities:

  • Manage quotes, take sales orders, maintain customer accounts, and resolve customer concerns
  • Oversee the entire sales cycle across customer accounts
  • Stay up-to-date with changes in technology and understand basic user abilities
  • Respond to inquiries from external or internal sources with standard correspondence or other messaging
  • Utilize computers for various applications, such as database management or word processing
  • Develop constructive and cooperative working relationships with Vendors and coworkers, maintaining them over time

What We're Looking For:

  • A high school graduate or equivalent; an associate degree or bachelor's degree in a related field is a plus but not required
  • Administrative or sales background preferred
  • Demonstrate strong initiative, problem-solving, and multi-tasking abilities
  • Attention to detail, thoroughness, and accuracy in composing, typing, and proofreading materials
  • Excellent computer skills, including Outlook, Excel, Word, and Power Point
  • Strong written and verbal communication skills
  • Excellent customer service and relationship management skills
  • Able to work effectively both independently and in a team-based environment
  • Organized, able to maintain accurate reports
  • Ability to work well under pressure and deadlines
  • Dependable, reliable, able to plan work, and manage workload effectively

About Us

VLCM is shaping the future of Enterprise technology partners, known as a value-added reseller and solution provider for various services. Our dedication to Getting IT Right, lifelong big-time customers, and our impressive executive team position us for continued growth in 2023 and beyond.

We pride ourselves on being family-friendly, striking a healthy work-life balance, and cultivating an open and supportive working environment. With offices in Utah, Idaho, Colorado, and New Mexico, we are committed to expanding our reach.

If you are mission-driven, excited to solve tough problems, care deeply about values, and are a strong team player, this opportunity may be right for you.

What You'll Get to Do:

  • Competitive salary: $45,000 - $60,000 per year
  • Full benefits (medical, dental, vision, 401k matching, wellness, etc.)
  • Flexible Time Off
  • Collaborating with smart coworkers who put customers first
  • No jerks in the building


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