Optical Sales Representative

4 days ago

SaintBauzilledePutois, Occitanie, United States VSP Vision Full time
Job Title: Sales Associate

At VSP Vision, we're committed to delivering exceptional customer service and quality eyewear to our patients. As a Sales Associate, you'll play a vital role in helping us achieve this goal.

Key Responsibilities:
  • Assist patients with merchandise selection, fitting frames, and dispensing eyewear
  • Provide unsurpassed customer service to attract and retain customers
  • Solve visual problems or challenges for customers
  • Manage customer transactions at time of purchase
  • Serve as a center of excellence for others with a focus on Right the First Time providing outstanding patient satisfaction from the first interaction
Requirements:
  • One to two years of experience in a related field
  • Working knowledge of MS Office package
  • Demonstrated ability to successfully perform multiple tasks in a fast-paced environment
  • Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
  • Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
  • Excellent interpersonal and rapport-building skills
  • Ability to ask appropriate and relevant questions to identify customer needs
  • Proven problem-solving, negotiations, and decision-making skills
  • Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
  • Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment
Preferred Skills:
  • Experience as an Optician with an active Florida License
  • Bilingual English and Spanish
Benefits:
  • Medical and dental insurance
  • Free vision care insurance and eyewear discounts
  • 401(k) retirement plan with employer match up to 3.3%
  • Paid vacation and holidays
  • Life, accidental, and disability insurance plans
  • EAP access for employees and family

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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