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Customer Service Representative

2 months ago

Bloomfield, New Jersey, United States Community Veterinary Partners Full time

Job Summary:

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at our busy animal hospital in Bloomfield. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients, handling phone calls, processing transactions, and interacting with colleagues in a fast-paced environment.

Key Responsibilities:

  • Provide excellent customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Handle phone calls, respond to emails, and process transactions in a efficient and accurate manner.
  • Interact with colleagues in a team-oriented environment, providing support and assistance as needed.
  • Participate in ongoing training and education to stay up-to-date on industry developments and best practices.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a customer service role, preferably in a veterinary or human health office.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Discounted veterinary care for personal pets.