Patient Intake Coordinator

2 weeks ago


Old Bridge, New Jersey, United States Hackensack Meridian Health Full time
About the Role

Hackensack Meridian Health is seeking a highly skilled Patient Intake Representative to join our team. As a key member of our Ambulatory Care department, you will play a vital role in ensuring seamless patient experiences.

Key Responsibilities
  • Communication and Scheduling: Communicate effectively with patients, families, and healthcare providers to schedule appointments, initiate patient intakes, and perform insurance screening and verification processes.
  • Registration and Verification: Verify patient information, obtain insurance cards, prescriptions, and referrals, and update registration systems accordingly.
  • Customer Service: Provide exceptional customer service, responding to patient inquiries, and resolving issues in a timely and professional manner.
  • Data Entry and Reporting: Accurately enter patient data, generate reports, and maintain department records.
  • Team Collaboration: Work collaboratively with healthcare teams to ensure efficient patient flow and effective communication.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: Minimum 1 year of related work experience in a healthcare setting or customer service environment.
  • Skills: Excellent communication, organizational, and interpersonal skills; ability to multitask and prioritize effectively.


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