Patient Financial Services Specialist

1 week ago


Fishersville, Virginia, United States Augusta Health Full time
Job Summary

We are seeking a highly skilled Patient Financial Services Specialist to join our team at Augusta Health. As a key member of our Patient Financial Services department, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.

Key Responsibilities
  • Provide organizational support for the hospital and/or medical group in the patient accounting role through clean and accurate billing and collection activity.
  • Ensure prompt account resolution and cash flow optimization on hospital and/or physician accounts receivables management.
  • Support and seek to achieve departmental goals, including improving patient satisfaction and reducing bad debt.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain strong relationships with patients, physicians, and other stakeholders to ensure excellent customer service.
Requirements
  • High school diploma or equivalent required; certification through AAHAM, AAPC, HFMA, or other nationally recognized revenue cycle association desired.
  • Knowledge of third-party and governmental billing/collection techniques.
  • Experience in medical or accounting field preferred.
  • Excellent computer and communication skills.
  • Ability to adapt to change and prioritize tasks effectively.
  • Strong problem-solving skills and ability to work independently.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A commitment to excellence and patient-centered care.


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