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Automotive Warranty Coordinator
2 months ago
The Warranty Administrator will record and submit warranty claims to the factory and/or distributor and reconcile them.
Key Responsibilities- Processes warranty claims on a timely basis for each franchise or distributor.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follows up on payment of outstanding claims.
- Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
- Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
- Files and maintains all service records as required by the warrantor.
- Keeps informed of all factory recalls and bulletins.
- Assists with body shop warranty claims as needed.
- Assists with cashier and telephone operator duties as needed.
- Must have previous warranty experience in an automotive dealership setting.
- Ability to multi-task and work in a fast-paced atmosphere.
- Intermediate computer knowledge.
- All applicants must be authorized to work in the USA.
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
- 401k plan with company match.
- Paid Time Off accrual.
- Closed for Thanksgiving day and Christmas day.
- Employee discounts on purchasing and leasing cars.
- Opportunities for career advancement within a Fortune 500 company.