Automotive Parts Specialist

2 days ago


San Jose, California, United States O'Reilly Auto Parts Full time
Job Title: Installer Service Specialist

O'Reilly Auto Parts is seeking a highly skilled and experienced Installer Service Specialist to join our team. As an Installer Service Specialist, you will be responsible for providing exceptional service to professional customers through our store's installer counter.

Key Responsibilities:
  • Develop and maintain strong relationships with installers and professional customers.
  • Take customer orders over the phone and online, and ensure accurate and timely delivery of parts.
  • Direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
  • Ensure delivery vehicles are serviced and maintained according to company standards.
  • Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
  • Audit customer returns for warranty abuse and ensure all returns are tagged/labeled correctly.
Requirements:
  • Strong background in mechanics.
  • Above average communication skills.
  • Hands-on knowledge of automotive repairs.
  • ASE Certification.
  • Fluency in multiple languages (Spanish is highly desired).
Total Compensation Package:
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth


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