Front Desk Supervisor

1 day ago


Bishop, California, United States Wayfinder Bishop Full time

About Us:
At Wayfinder Bishop, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters growth, development, and well-being. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are dedicated to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success.

Location Description:
Welcome to Wayfinder Bishop, nestled in the scenic beauty of Bishop, CA, where our team invites you to be a part of something special. With 87 inviting guest rooms and 600 sq ft of flexible meeting space, our inn is not just a workplace, it's a cozy retreat with a touch of Bishop's charm. Our culture promotes growth and opportunities, and as a member of our team, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Bishop CA, where your career isn't just about work, it's an integral part of a workplace that feels like a second home amidst the tranquility of Bishop.

Job Summary:
The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk, ensuring consistent quality customer service is delivered. Key responsibilities include communicating effectively with staff and guests, monitoring lobby traffic, and making staffing adjustments accordingly. The Front Desk Supervisor will also greet guests immediately with a friendly and sincere welcome, complete the registration process, and promote the hotel's marketing program. Additionally, they will make appropriate room selections, handle cash and balance the house bank, and perform accurate arithmetic functions using a calculator.

Qualifications:
The ideal candidate will possess excellent communication and leadership skills, with the ability to effectively deal with internal and external customers. Basic mathematical skills are required, as well as the ability to access and accurately input information using a moderately complex computer system. The individual must also be able to stand, walk, and continuously perform behind the front desk. A high school diploma is required, and some college education is preferred. Prior experience in front desk and supervisory roles is also preferred.



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