Front Desk Staff Assistant

1 week ago


Bishop, California, United States Pyramid Global Hospitality Full time
Job Title: Front Desk Staff Assistant

At Pyramid Global Hospitality, we're committed to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. As a Front Desk Staff Assistant, you'll play a key role in delivering exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:
  • Greet customers with a friendly and sincere welcome, using a positive and clear speaking voice.
  • Complete the registration process, inputting and retrieving information from our computer system with routine difficulty.
  • Handle cash, make change, and balance an assigned house bank.
  • Promptly answer the telephone using positive and clear English communication.
  • Field guest complaints, conducting thorough research to develop effective solutions and negotiate results.
Requirements:
  • Ability to stand and move throughout the front office and continuously perform essential job functions.
  • Ability to read, listen, and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergency situations.

We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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