Front Desk Staff Assistant
1 week ago
At Pyramid Global Hospitality, we're committed to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. As a Front Desk Staff Assistant, you'll play a key role in delivering exceptional customer service and ensuring a seamless guest experience.
Key Responsibilities:- Greet customers with a friendly and sincere welcome, using a positive and clear speaking voice.
- Complete the registration process, inputting and retrieving information from our computer system with routine difficulty.
- Handle cash, make change, and balance an assigned house bank.
- Promptly answer the telephone using positive and clear English communication.
- Field guest complaints, conducting thorough research to develop effective solutions and negotiate results.
- Ability to stand and move throughout the front office and continuously perform essential job functions.
- Ability to read, listen, and communicate effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer system.
- Hearing and visual ability to observe and detect signs of emergency situations.
We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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