Restaurant Operations Manager

1 month ago


Bradenton, Florida, United States Tropical Smoothie Cafe Full time
Job Title: Restaurant Manager

About the Role:

The Restaurant Manager is responsible for leading the front-of-house (FOH) and back-of-house (BOH) operations of the Tropical Smoothie Cafe. This includes managing daily functions, such as prepping product, making food and smoothies, serving customers, and completing daily and weekly cleaning duties.

Key Responsibilities:

  • Recruits, interviews, hires, and trains new crew members to ensure the cafe is staffed at the appropriate level.
  • Manages and delegates daily functions of the cafe, including prepping product, making food and smoothies, serving customers, and completing daily and weekly cleaning duties.
  • Leads and coaches assistant managers and staff during each shift to ensure brand standards are upheld.
  • Manages the brand experience, including hospitality, quality control, and speed of service.
  • Ensures all safety and security policies are being followed as set by the brand.
  • Monitors sales growth and cost control of the store against the budgeted expectation and historical performance to maximize profitability.
  • Leads marketing and promotional campaigns.
  • Executes marketing and sales programs following guidelines.
  • Hires and trains cross-functional team members to ensure the store is staffed at the appropriate level.
  • Manages labor to ensure proper staffing levels to meet the budget and sales strategy.
  • Manages the inventory and par levels.
  • Ensures equipment is operable to execute brand standards.
  • Drives ServSafe compliance and proper food handling procedures.

Requirements:

  • Successful completion of the Cafe Basics, Certified Trainer, and Crew Leader Training Programs.
  • Knowledgeable and proficient in each position within the cafe.
  • Ability to wear an owner's hat in operating the store.

What We Offer:

Tropical Smoothie Cafe offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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