Northland Transportation Liability Sr. Technical Specialist

2 days ago

Saint Paul, Minnesota, United States Travelers Insurance Full time
About the Role

We are seeking a highly skilled Transportation Liability Sr. Technical Specialist to join our team at Travelers Insurance. As a key member of our team, you will be responsible for investigating, evaluating, reserving, negotiating, and resolving assigned Specialty Liability Bodily Injury and Property Damage claims.

Key Responsibilities
  • Directly handle assigned severity claims, providing quality customer service and ensuring timely coverage analysis and communication with insureds.
  • Investigate each claim through prompt and strategically-appropriate contact with policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers, and technical experts.
  • Actively engage in the identification, selection, and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims.
  • Maintain claim files and documents claim file activities in accordance with established procedures.
  • Utilize evaluation documentation tools in accordance with department guidelines.
  • Proactively create Claim File Analysis (CFA) for adherence to quality standards.
  • Utilize diary management system to ensure that all claims are handled timely.
  • Evaluate liability & damages exposure at required time intervals.
  • Establish and maintain proper indemnity and expense reserves.
  • Recommends appropriate cases for discussion at roundtable.
  • Attend and/or present at roundtables/authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
Requirements
  • Bachelor's Degree preferred.
  • Advanced level knowledge in coverage, contract interpretation, liability, and damages analysis and has a thorough understanding of the litigation process, relevant case, and statutory law and expert litigation management skills preferred.
  • Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims preferred.
  • Able to make independent decisions on most assigned cases without involvement of supervisor preferred.
  • Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices preferred.
What We Offer
  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs.

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