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Reconstruction Supervisor

2 months ago


Saint Paul, Minnesota, United States Paul Davis Restoration of Greater MSP and the Northland Full time
Job Summary

Paul Davis Restoration of Greater MSP and the Northland is seeking a highly organized and detail-oriented Reconstruction Supervisor to join our team. As a key member of our operations team, you will be responsible for directing day-to-day on-site supervision of field labor force, including technicians, subcontractors, and other production-related personnel.

Key Responsibilities
  • Collaborate with Reconstruction Supervisors, Client Care Coordinators, and Estimators to supervise and manage total production efforts in accordance with scope, budget, quality, and schedule.
  • Direct and coordinate the activities of field technicians, subcontractors, and other production-related personnel to ensure timely completion of projects.
  • Develop and maintain a well-qualified pool of subcontractors and vendors to support project needs.
  • Monitor and maintain all compliance tasks and notes in RMS daily.
  • Ensure all work by subcontractors and Paul Davis employees is done following company safety procedures and professional standards through daily jobsite visits.
  • Manage equipment tracking as applicable.
  • Communicate and collaborate with ERT Coordinator on labor needs.
  • Complete punch list items and manually work alongside crews as needed.
  • Maintain customer satisfaction, as determined by completed satisfaction surveys.
  • Train, coach, and support technicians.
  • Develop and maintain an environment with field staff geared towards completing quality jobs on budget while having fun and showing appreciation for those involved.
Requirements
  • High School Diploma or equivalent.
  • Associates or Bachelor's degree a plus but not required.
  • Experience utilizing various software (RMS, MICA, Xactimate).
  • Communication skills.
  • Ability to coordinate multiple jobs within the same time frame.
  • Experience leading field technicians.
  • Key Skills:
    • Highly Organized.
    • Ability to multi-task and prioritize.
    • High-level Communicator.
    • Knowledge of Microsoft Office suite.
    • Dependable transportation.
    • Smart Phone.
    • Professional Dress.
Physical Requirements
  • Must be able to stay in a stationary position up to 20% of the time.
  • The person in this position needs to frequently move about a customer job site (indoors and outdoors).
  • Occasionally ascends and descends a ladder to service customer sites.
  • Constantly positions self to move about job sites.
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Occasionally operates a computer and other office productivity machinery, such as a calculator, tablet, copy machine, and computer printer.
  • Must be able to observe and perceive information on a computer and documents.
  • Must be able to communicate and converse with customers over the phone and face to face.
  • Occasionally will lift up to 60lbs.