Associate Director, Operations
4 days ago
The Associate Director, Operations is a key member of the SEO Scholars leadership team, responsible for leading, growing, and managing the High School Scholars program on Saturdays, after school, and during the summer for over 900 students in grades 9-12. This role plays a critical role in advancing the effectiveness of all operational systems, processes, and technology across the program, including short- and long-term strategy for scaling systems.
Key Responsibilities
- Lead the Operations team, including six full-time and 12+ part-time staff members, to execute and manage all program operations.
- Oversee all operational systems, processes, and technology, including short- and long-term strategy for scaling systems.
- Collaborate with the Senior Director to identify and prioritize initiatives that address program-wide opportunities, both within the High School Scholars program and the organization.
- Develop, monitor, and implement decision-making frameworks to drive cross-team decision-making processes and program-wide impact.
- Manage the goal-setting and quarterly review processes for the High School Scholars Team.
- Coordinate the Team Meeting Committee, including developing systems and documentation to support the planning of monthly High School Scholars Team Meetings.
- Serve as project manager for cross-departmental projects to ensure timely and effective completion of initiatives.
- Manage the SEO Scholars Emergency Preparedness Plan, including administration of our emergency communications platform, AlertMedia, and coordination of staff training.
Requirements
- Bachelor's degree required.
- 4+ years of project management experience leading complex projects involving multiple stakeholders and with senior leadership.
- 4+ years of experience managing logistics and operations for a company, school, or nonprofit.
- 4+ years of experience managing a team of full-time staff.
- Experience in a fast-paced, dynamic start-up and/or entrepreneurial environment is highly desired.
Competencies & Skills
- Excellent project management skills and experience working strategically and collaboratively across cross-functional teams.
- Excellent organizational skills, detail orientation, and ability to multitask and handle changing priorities.
- Data-driven and results-oriented with an unquestionable commitment to high-quality work.
- Superior written and oral communication skills.
- Strong work ethic and entrepreneurial spirit that translates into successful accomplishment of program goals.
- Highly adaptable and solutions-oriented with an ability to solve complex problems even when faced with resource limitations.
- Advanced Excel skills and experience working with databases.
- Excellent interpersonal skills and high-level of professionalism.
- Experience managing a budget.
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