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Technical Solutions Specialist

4 weeks ago

Morristown, Tennessee, United States Philips Full time
Job Summary:
We are seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for providing technical support and services to our customers in the patient monitoring field.
Your Key Responsibilities:
  • Provide technical recommendations to customers based on their requirements.
  • Support the transition from a break-fix operating model to a customer solutions-focused operating model.
  • Drive continuous improvement of implementation methodology and service offerings.
  • Actively participate in regional work teams and collaborate with diverse teams of internal and external resources.
  • Perform administrative duties within established Philips, State, and Federal regulatory requirements.

Requirements:
  • 1+ year of professional experience in IT technologies or electronics industry, preferably in a field or hospital-based service environment.
  • Network configuration and/or troubleshooting experience, and Cisco Certified Network Associate (CCNA) certification.
  • Bachelor's degree in computer science, electronics, biomedical, or other related disciplines.

What We Offer:
  • Hourly pay range: $34.30 to $58.80, plus overtime eligible.
  • Field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.
  • Comprehensive Philips Total Rewards benefits program, including PTO, 401k, HSA, stock purchase plan, education reimbursement, and more.

About Us:
Philips is a health technology company committed to improving the lives of others. We believe that every human matters, and we strive to make quality healthcare accessible to everyone.