Medical Office Coordinator

4 weeks ago


New London, Connecticut, United States Optum Full time

At Optum, we're dedicated to delivering care and improving health outcomes for millions of people worldwide. As a Medical Receptionist, you'll play a vital role in connecting patients with the care and resources they need to thrive.

This full-time position is part of our team at ProHealth Physicians, where you'll work Monday through Friday, 7:30am to 5pm. You may be asked to support local practices in the region for coverage.

Key Responsibilities:

  • Schedule and prioritize appointment requests according to our Appointment and Scheduling Guidelines, consulting with medical assistants or licensed clinicians as needed
  • Use our electronic health record system to take messages and communicate with clinicians
  • Greet patients and facilitate the check-in process
  • Monitor daily reminder call logs to reschedule appointments as necessary
  • Scan and index documents into the EHR, ensuring that necessary documents and lab results are available before patient visits
  • Close payment batches at the end of each shift, following ProHealth's cash control procedures
  • Maintain knowledge of current OSHA and ProHealth policies
  • Collaborate with colleagues to ensure a smooth office operation and exceptional patient service
  • Perform other duties as assigned

You'll be valued and recognized for your performance in an environment that will challenge you and provide clear direction on what it takes to succeed in your role. We're committed to helping you grow and develop your skills for future opportunities.

Requirements:

  • High School Diploma or equivalent
  • At least one year of receptionist experience
  • Intermediate proficiency in Microsoft Office

Preferred Qualifications:

  • Experience as a receptionist in a healthcare setting
  • Experience working with Epic

As a Connecticut resident, the hourly range for this position is $16.00 to $28.27 per hour. Pay is based on factors such as local labor markets, education, work experience, certifications, and more. UnitedHealth Group complies with all minimum wage laws. In addition to your salary, you'll enjoy a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution, subject to eligibility requirements.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances. We're committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



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