Automotive Service Advisor

4 days ago


Butler, Pennsylvania, United States Diehl Toyota of Butler Full time
Service Advisor Opportunity at Diehl Toyota of Butler

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Diehl Toyota of Butler. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Communicate effectively with customers, technicians, and other team members to ensure seamless service delivery.
  • Conduct thorough inspections to identify and diagnose vehicle issues.
  • Work closely with technicians to ensure timely and accurate repairs.
  • Manage service appointments and schedules to meet customer needs.
  • Provide exceptional customer service and support to ensure high satisfaction ratings.
  • Collaborate with the service team to achieve sales and customer satisfaction goals.
Requirements:
  • 1+ year of customer service experience, preferably in an automotive environment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and familiarity with automotive software.
Benefits:
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional growth and development.
Work Environment:

Our state-of-the-art service facility is equipped with the latest technology and tools to ensure our customers receive the best possible service. We offer a dynamic and supportive work environment, with a focus on teamwork and customer satisfaction.



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