Call Center Operations Manager
1 day ago
Salary: The starting salary for this position is estimated at $66,560.00 - $76,300.00 per year, with opportunities for additional compensation through our incentive program based on performance.
Key Responsibilities:
- Develop and implement strategies to improve service delivery
- Lead a team of customer service representatives
- Collaborate with leadership to develop strategic plans
- Monitor and analyze key performance indicators (KPIs)
- Provide recommendations for process improvements
Requirements: To be successful in this role, you will need:
- Bachelor's degree in a related field or equivalent experience
- 4-6 years of experience in customer service management
- Excellent communication, leadership, and problem-solving skills
- Strong analytical and data analysis skills
- Ability to work in a fast-paced environment and adapt to changing priorities
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Call Center Team Lead
3 days ago
Costa Mesa, California, United States American Automobile Association Full timeAre you a seasoned professional looking for a challenging role in customer service? We are seeking an experienced Call Center Supervisor to join our team at the American Automobile Association. The ideal candidate will have a strong background in call center management, excellent communication skills, and the ability to motivate and develop a team of...
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Health Center Operations Manager
1 month ago
Costa Mesa, California, United States Planned Parenthood Full timeJob Title: Health Center Operations ManagerWe are seeking a skilled Health Center Operations Manager to join our team at Planned ParenthoodJob Summary: The Health Center Operations Manager will be responsible for managing the daily operations of our health center, ensuring that all services are delivered in a timely and efficient manner.Oversee the...
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Call Center Operations Leader
2 days ago
Costa Mesa, California, United States American Automobile Association Full timeKey ResponsibilitiesProvide coaching and development to team members to ensure continual education and enrichment.Identify training needs and ensure training is provided in assigned responsibilities.Direct staff in the handling of member service issues; and resolve escalated service issues, including conflicts, special service needs, member dissatisfaction,...
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Health Center Operations Manager
3 weeks ago
Costa Mesa, California, United States Planned Parenthood Full timeJob SummaryWe are seeking a highly skilled Health Center Operations Manager to join our team in Costa Mesa, CA. This full-time opportunity offers a competitive salary and comprehensive benefits package.
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Health Center Operations Director
3 days ago
Costa Mesa, California, United States Planned Parenthood Full timeAbout the RoleWe are seeking a highly skilled Health Center Co-Manager to join our team at Planned Parenthood of Orange and San Bernardino Counties. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our health center in Costa Mesa, CA.Job DescriptionThe Health Center Co-Manager is a full-time opportunity...
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Restaurant Operations Manager
17 hours ago
Costa Mesa, California, United States Ruby's Diner Full timeJob Title: Restaurant Operations ManagerAbout Us: Ruby's Diner is a family-owned restaurant with over 35 years of history. We're proud to continue our legacy of providing guests with quality service, delicious diner cuisine, and what we like to call Ruby Magic.Job Description: We are seeking a Full-Time Restaurant Operations Manager to supervise, provide...
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Food Service Operations Manager
3 weeks ago
Costa Mesa, California, United States Mother's Market Full timeJob SummaryMother's Market is seeking a highly skilled and experienced Food Service Operations Manager to lead our Prepared Foods Team. The ideal candidate will possess excellent leadership skills, be able to manage kitchen operations efficiently, and ensure exceptional customer service.Key Responsibilities- Manage the kitchen, including front and...
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Senior Fiscal Operations Manager
3 days ago
Costa Mesa, California, United States Orange County Department of Education Full timeThe Orange County Department of Education's Administrative Services Division plays a crucial role in managing internal operations to support the entire department. Our diverse business units, including Catering, Student Nutrition, Facilities and Operations, Fiscal Services, Human Resources, Purchasing and Contracts, and Risk Management, ensure efficient and...
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GSOC Operations Coordinator
4 weeks ago
Costa Mesa, California, United States Automobile Club of Southern California Full timeAbout Auto Club EnterprisesAuto Club Enterprises is a leading federation of AAA clubs in the nation, employing 14,000 professionals across 21 states and serving 17 million members. Our strength lies in our diverse team, comprising individuals from various backgrounds, cultures, and strengths, working together to deliver exceptional service to our members.Job...
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Flight Operations Manager
1 week ago
Costa Mesa, California, United States STA Jets Full timeJob OverviewSTA Jets seeks an experienced Aircraft Maintenance Controller to join our team. This is a critical role that requires strong communication and organizational skills to coordinate with multiple stakeholders.The ideal candidate will have a deep understanding of regulatory guidelines and be able to analyze complex mechanical issues to make informed...
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Construction Operations Manager
3 days ago
Costa Mesa, California, United States Blach Construction Full timeConstruction Operations ManagerWe are seeking a skilled Construction Operations Manager to oversee project operations in Southern California. As part of our dynamic team, you will contribute to the success of our construction projects by implementing efficient processes and collaborating with cross-functional teams.Key Responsibilities:Implement project...
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Logistics Operations Manager
2 days ago
Costa Mesa, California, United States EnGenius Technologies, Inc. Full timeEnGenius Technologies, Inc. is a cloud-driven leader in the connectivity space, offering innovative world-class solutions for businesses of all sizes.We offer an excellent compensation package, including company-paid medical/dental/vision/life insurance, paid vacation, and holidays.Salary: $85,000 - $110,000 per year, depending on experience.Job...
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Floor Operations Manager
1 week ago
Costa Mesa, California, United States Din Tai Fung Full timeJob OverviewDin Tai Fung is seeking a skilled Floor Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing inventory and labor costs, and maintaining high standards of quality and cleanliness.Estimated Salary$35.00 - $38.00 per hour, based...
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Service Operations Manager
1 day ago
Costa Mesa, California, United States Premier Aquatics Full timeJob SummaryWe are seeking an experienced Service Manager to oversee daily operations, manage a team of technicians, and ensure top-quality pool service for our customers. The ideal candidate will have a strong leadership background, excellent organizational skills, and a passion for delivering exceptional customer service.The Service Manager will be...
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Facilities Operations Manager
3 weeks ago
Costa Mesa, California, United States JLL Full timeAbout the RoleWe are seeking a highly skilled Facilities Operations Manager to join our team at JLL. This is a dynamic role responsible for ensuring smooth day-to-day operations of facilities.This position combines operational management, customer service, and administrative skills to maintain a productive and efficient work environment. The ideal candidate...
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Technical Operations Specialist
2 days ago
Costa Mesa, California, United States American Automobile Association Full timeThe American Automobile Association is seeking a highly skilled Technical Operations Specialist to join its team. As a key member of the Network Operations Center (NOC), you will play a crucial role in ensuring the availability and performance of the company's telecommunications and computing infrastructure.Responsibilities:Perform console operations,...
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Administrative Operations Manager
2 days ago
Costa Mesa, California, United States Aquilogic, Inc. Full timeAt Aquilogic, Inc., we are seeking a highly organized and detail-oriented Administrative Operations Manager to ensure the smooth functioning of our daily operations. This role is responsible for managing administrative tasks across various functions, coordinating internal and external resources, and maintaining the upkeep of our office...
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Restaurant Operations Manager
4 weeks ago
Costa Mesa, California, United States Boudin Full timeJob SummaryWe are seeking a skilled Restaurant Operations Manager to join our team at Boudin. As a Shift Supervisor, you will play a critical role in maximizing café/restaurant operations and profitability by providing exceptional service through the supervision of our team.About UsBoudin is a renowned bakery and café with a rich history of serving...
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Culinary Operations Manager
1 week ago
Costa Mesa, California, United States Specialty Restaurants Full timeAbout Us:Specialty Restaurants is a leading hospitality organization renowned for its iconic restaurants and event venues. We are committed to delivering high-quality dining experiences that combine innovation, culinary excellence, and exceptional guest interactions. As a dynamic and experienced Corporate Chef, you will play a pivotal role in elevating our...
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Store Operations Manager
3 weeks ago
Costa Mesa, California, United States CVS Health Full timeJob OverviewWe are seeking an experienced Store Operations Manager to join our team at CVS Health. This role is a key leader supporting the store management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.