Technical Operations Specialist

3 weeks ago


Costa Mesa, California, United States American Automobile Association Full time

The American Automobile Association is seeking a highly skilled Technical Operations Specialist to join its team. As a key member of the Network Operations Center (NOC), you will play a crucial role in ensuring the availability and performance of the company's telecommunications and computing infrastructure.

Responsibilities:
  • Perform console operations, production batch support utilizing Control-M, systems/network monitoring (SCOM, Splunk), second-level technical support, system hardware maintenance, controlled documentation development / updates, and process improvements for all production platforms.
  • Support a variety of computing systems including VMWare, Mainframes (z/OS); Servers such as Unix, Linux, Windows 2016+ Server, and .NET Systems; SAN systems; local-area networks; national SD-WAN, MPLS & Ethernet wide-area network.
Requirements:
  • Professional experience of at least 3-5 years in IS Operations as a Computer Operator or Operations Analyst, responsible for monitoring host systems (MVS, Linux, Windows), file servers, and LAN/WAN technologies.
  • Skilled Knowledge of at least one of the following: network topologies, Windows 2016+ server platforms, mainframe operations, and/or systems management platforms (preferably Microsoft System Center Operations Manager, SolarWinds, and HP System Insight Manager).
  • Significant experience as an analyst working in production environments using client/server technology.
  • Must have experience working with at least two of the following core technologies; VMWare, Mainframe hosts (preferably IBM-zOS/z-Linux); global multi-protocol wide-area networks (preferably MPLS/Ethernet); local-area networks; Intel-based personal computers; Windows 2016+ servers; telephone systems; and systems management platforms (preferably Microsoft System Center Operations Manager, Orion Solar Winds and HP System Insight Manager).
  • Experience performing shiftwork in a large-scale, team-oriented, cross-organizational Network Operations Center environment (NOC).
  • Minor certifications in core technologies are desirable.
  • Excellent problem management and customer service skills. Excellent oral and written communication skills are a must. Ability to effectively interact with customers and all levels of the organization.
  • Ability to engage 3rd-level resources to report detailed errors and user experiences and lead technical bridges during system outages.
  • A four-year college education emphasizing computer science, engineering, telecommunications, business administration, or a related technical discipline.
Benefits:
  • Starting pay range: $31.76 - $42.34 per hour.
  • Eligibility for incentive program based on organizational, team, and personal performance.
  • Comprehensive health coverage for medical, dental, and vision.
  • 401(K) saving plan with company match and pension.
  • Tuition assistance.
  • PTO for community volunteer programs.
  • Wellness program.
  • Employee discounts.

The American Automobile Association is a leading provider of roadside assistance and other services to millions of members across the country. As a Technical Operations Specialist, you will be part of a dynamic team that is dedicated to delivering exceptional service and value to our customers.



  • Costa Mesa, California, United States Beonic Full time

    About the RoleWe are seeking a Technical Operations Specialist to join our US team as we expand our presence across North and Central America. This individual will support project management activities, including hardware procurement, staging sensors, configuring servers, shipping hardware, and coordinating installation with third-party vendors....


  • Costa Mesa, California, United States TBWA\Chiat\Day Full time

    Company Overview: Anduril Industries is a defense technology company that aims to revolutionize the military sector with cutting-edge technology. Our mission is to transform U.S. and allied military capabilities by leveraging the expertise, technology, and business model of innovative companies.Job Description: We are seeking a highly skilled Director of...


  • Costa Mesa, California, United States TBWA\Chiat\Day Full time

    The RoleWe are seeking a seasoned leader to join our team as the Director of Technical Operations and Sustainment.As a key member of our leadership team, you will lead Anduril's field engineering and operations organization responsible for deploying, maintaining, and sustaining all of Anduril's fielded hardware and systems.


  • Costa Mesa, California, United States Syntricate Technologies Full time

    SAP Vistex Technical SpecialistWe are seeking a skilled SAP Vistex Technical Specialist to join our team at Syntricate Technologies. This is an exciting opportunity to work on complex projects and contribute to the success of our clients.Job Description:Develop and implement Vistex solutions in the incentive module, ensuring seamless integration with...


  • Costa Mesa, California, United States Coast Community College District Full time

    Job Description:The Coast Community College District is seeking a skilled Technical Theater Support Specialist to join our team. In this role, you will be responsible for providing technical support to theater productions, including overseeing and performing technical aspects, set construction and moving, lighting, sound, special effects, and other services...


  • Costa Mesa, California, United States ARC Document Solutions Full time

    We are seeking a detail-oriented Technical Document Operator to join our team at ARC Document Solutions. The estimated salary for this role is $65,000 - $85,000 per year, depending on experience.About Our CompanyARC Document Solutions is a leading provider of technology and services to businesses in the architectural, engineering, and construction industry....


  • Costa Mesa, California, United States Experian, plc Full time

    Job Description:The Sr. Help Desk Technician is responsible for the IT Help Desk's daily functions, including troubleshooting help desk tickets and training help desk staff. Reporting to the Help Desk Manager, you will have opportunities to ensure correct installation of technical solutions, manage help desk operations, and provide exceptional support to...


  • Costa Mesa, California, United States Sanmina-SCI Full time

    Job OverviewSanmina Corporation is a leading integrated manufacturing solutions provider serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. As a Process Engineer, you will be at the technical forefront of building complex Printed Circuit Boards (PCBs).Salary and BenefitsThe estimated annual salary for this...


  • Costa Mesa, California, United States ChargeTronix Full time

    Job SummaryChargeTronix is seeking an experienced EV Charger Technical Support Specialist to join our team. As an integral part of our customer support department, you will be responsible for delivering exceptional technical service and support to our customers and field technicians. This role involves troubleshooting complex technical issues with electric...


  • Costa Mesa, California, United States CareConnect Health Full time

    About the RoleWe are seeking a highly skilled Senior Business Operations Specialist to join our team at CareConnect Health. As a Senior Business Operations Specialist, you will be responsible for leading projects, managing budgets, and analyzing data to drive business growth. You will work closely with cross-functional teams to identify areas for improvement...


  • Costa Mesa, California, United States Hyundai AutoEver America Full time

    Job TitleTechnical Operations & Development Engineer IAbout the RoleThis position is responsible for supporting the IT infrastructure, ensuring smooth operations, and assisting in the development of software solutions. The ideal candidate will have a passion for technology, a desire to learn, and a proactive attitude.Key ResponsibilitiesQuality engineering...


  • Costa Mesa, California, United States Storm Water Maintenance Company Full time

    Job Overview:A fast-growing company like ours needs talented professionals like you to help us achieve our goals. As a Field Operations Specialist at the Storm Water Maintenance Company, you will be responsible for conducting site inspections, performing routine maintenance tasks, and collaborating with internal teams to ensure seamless communication and...


  • Costa Mesa, California, United States Experian Full time

    About the RoleThis Technical Help Desk Manager position at Experian offers a challenging and rewarding experience for a dedicated professional. The successful candidate will oversee the daily operations of the help desk, ensure timely resolution of technical issues, and provide guidance to junior staff members.


  • Costa Mesa, California, United States ChargeTronix Full time

    Job SummaryWe are seeking an Electrical Support Specialist to join our team at ChargeTronix. In this role, you will provide technical assistance and support to customers and field technicians, troubleshooting issues with electric vehicle charging equipment.Your primary responsibilities will include:Providing prompt and courteous technical support to...


  • Costa Mesa, California, United States ANDURIL INDUSTRIES Full time

    At Anduril Industries, we are pushing the boundaries of defense technology to transform U.S. and allied military capabilities.SalaryThe estimated hourly range for this role is $31.50-$45.40 USD.About the JobWe are seeking a highly skilled Technical Test Technician to join our team. In this role, you will be responsible for executing static, dynamic, fatigue,...


  • Costa Mesa, California, United States CareConnect Health Services Inc Full time

    Job Description OverviewCareConnect Health Services Inc is a leading healthcare organization dedicated to delivering exceptional care coordination services. As an Intake Operations Specialist, you will play a critical role in ensuring seamless patient registration and authorization processes.Key Responsibilities:Collect and enter accurate patient intake...


  • Costa Mesa, California, United States All Medical Allied Full time

    Job SummaryWe are seeking a highly skilled Warehouse Operations Specialist to join our team at All Medical Personnel. This is a dynamic opportunity for a motivated individual who enjoys working in a fast-paced warehouse environment.About Us: As a national leader in healthcare staffing, we recognize the importance of exceptional logistics and supply chain...


  • Costa Mesa, California, United States Coast Community College District Full time

    About the JobWe are seeking a highly motivated individual to provide technical support to our team on a short-term basis. The successful candidate will work closely with our staff to perform various temporary tasks and assist with daily operations.Key ResponsibilitiesAssist regular employees with technical issues and provide support as needed.Perform other...


  • Costa Mesa, California, United States Aquilogic, Inc. Full time

    Aquilogic, Inc. is seeking a highly motivated and experienced Business Operations Specialist to join our team. In this role, you will be responsible for managing administrative tasks, coordinating internal and external resources, and providing support on consulting projects as needed.Key Responsibilities:Develop and implement office administrative systems...


  • Costa Mesa, California, United States Costa Mesa Marriott Full time

    Job Summary: As an HR Operations Specialist at Costa Mesa Marriott, you will play a critical role in conducting day-to-day operations of the Human Resources department. This includes greeting internal and external guests, administering company benefits programs, conducting enrollments, answering questions, and troubleshooting problems.Key...