Trade Support
24 hours ago
SourcePro Search is seeking a highly motivated and hands-on Trade Support & Quality Assurance Analyst to join our Trading Operations Futures Team.
Key Responsibilities:- Trade Support: Interact directly with member Firm's trading desks to provide operational support, coordinate with external technical staff for firm configurations of trading sessions and networking connectivity, and maintain and complete all daily Exchange Operations.
- Quality Assurance: Evaluate and monitor order status, net positions, daily settlements, and client connectivity, analyze and review client investigations, and participate in the firm's Quality Assurance program.
- Test Development: Develop, author, and troubleshoot comprehensive test scenarios, participate in the review of business requirements for the purpose of developing test case scenarios, and develop, maintain, and execute test plans that validate new features and releases.
- Issue Resolution: Ensure all software issues are reported and handled efficiently per the firm's software defect remediation process, provide timely resolution of technical and user-specific issues and requests, and engage in continuous process evaluation and improvement.
- Team Collaboration: Communicate status efficiently, ensure the team is on track for all manual testing, and assist the Department Manager with Industry-based calls.
- Bachelor's degree or equivalent in Finance or IT/Computer Science.
- Proficient in Microsoft Excel.
- Knowledge/prior use of JIRA tracking software is a plus.
- Futures, options, and/or equities Industry background is a plus.
- Experience testing trade execution systems at an exchange or for an ECN/ATS is a plus.
- Strong team-based and customer-facing verbal and written communication skills are a must.
- Effective analytical and problem-solving skills.
- Required to be a self-motivated, patient, dynamic, organized, and responsible team player.
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Trade Support Specialist
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