Customer Service Liaison
4 weeks ago
Customer Service Representative Role at Lithia Motors
As a Customer Service Representative at Lithia Motors, you will be responsible for handling inbound and outbound calls from customers in a Call Center environment while delivering quality service. This includes monitoring customer account details for non-payments, declined payments, delayed payments, and other irregularities.
You will also educate and counsel customers on account terms, ensuring they understand their obligations and responsibilities. Your goal will be to resolve customer issues efficiently and effectively, providing a positive experience for our customers.
Key Responsibilities:
- Handle inbound and outbound calls from customers in a Call Center environment
- Monitor customer account details for non-payments, declined payments, delayed payments, and other irregularities
- Educate and counsel customers on account terms
Why Work at Lithia Motors?
Lithia Motors is a leading provider of automotive products and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers. As a Customer Service Representative, you will be part of a dynamic team that is dedicated to excellence and customer satisfaction.
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