Customer Service Representative

2 weeks ago


Ann Arbor, Michigan, United States IHA St. Joe's Medical Group Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at IHA St. Joe's Medical Group. As a key member of our Call Center, you will be responsible for providing exceptional patient care and service to our patients and families.

Key Responsibilities
  • Answer incoming calls and assess the urgency of each call
  • Triage and direct urgent calls according to established procedures
  • Schedule patient appointments and communicate with patients and families
  • Coordinate with healthcare teams to ensure optimal patient care
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and critical thinking skills
  • Knowledge of healthcare operations and patient care procedures

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



  • Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job Title: Call Center Lead RepresentativeVictory Automotive Group is seeking a highly skilled and motivated Call Center Lead Representative to join our Corporate Call Center team. As a Call Center Lead Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a positive experience for our...


  • Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job Description:Victory Automotive Group Inc. is a leading automotive group with over 50 dealerships across the United States. We are seeking a highly motivated and customer-focused individual to join our Contact Center team as a Customer Service Representative.Responsibilities:Manage inbound and outbound customer calls regarding scheduling service...


  • Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job Description:Victory Automotive Group Inc. is a leading automotive group with over 50 dealerships across the United States. We are seeking a highly motivated and customer-focused individual to join our Contact Center team as a Customer Advocate.Key Responsibilities:Manage inbound and outbound customer calls regarding scheduling service appointments and...


  • Ann Arbor, Michigan, United States Zingerman's Service Network, Inc. Full time

    About UsZingerman's Mail Order is the online and catalog shop for Zingerman's, shipping great food and gifts across America.Job TypeTemporaryJob DescriptionWe're seeking a skilled Customer Service Representative to join our Holiday Crew at Zingerman's Mail Order. As a key member of our team, you'll provide exceptional customer service, ensuring a positive...


  • Ann Arbor, Michigan, United States Zingerman's Service Network, Inc. Full time

    About UsZingerman's Mail Order is the online and catalog shop for Zingerman's, shipping great food and gifts across America. Our team is dedicated to providing exceptional customer service and ensuring a seamless shopping experience for our customers.Job SummaryWe are seeking a Seasonal Customer Service Representative to join our team during the holiday...


  • Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job OverviewVictory Automotive Group Inc. is proud to be recognized among the Top 25 Privately Held Companies for 2023. As a family-owned and operated business since 1997, we have established over fifty dealerships across the United States.We are dedicated to providing exceptional opportunities for our employees, customers, and the communities we serve. Our...


  • Ann Arbor, Michigan, United States Acosta Group Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Acosta Group. As a Customer Service Representative, you will be responsible for developing and maintaining strong relationships with our customers, identifying and pursuing new business...


  • Ann Arbor, Michigan, United States Amtrak Full time

    Customer Service RepresentativeAs a Customer Service Representative at Amtrak, you will be responsible for providing exceptional customer service to passengers in a fast-paced and dynamic environment.Key Responsibilities:Provide superior customer service to passengers from inside the station to the platformBe responsible for greeting, servicing, and ensuring...


  • Ann Arbor, Michigan, United States The Auto Club Group Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused Customer Service Representative to join our team at The Auto Club Group.About the RoleAs a Customer Service Representative, you...


  • Ann Arbor, Michigan, United States Kroger - Milan Full time

    Customer Service RepresentativeAt Kroger - Milan, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in creating a welcoming and inclusive environment for our customers.Key Responsibilities:Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and...


  • Ann Arbor, Michigan, United States Amtrak Full time

    Customer Service RepresentativeAs a Customer Service Representative at Amtrak, you will be responsible for providing exceptional service to our passengers. Your key responsibilities will include:Welcoming and assisting passengers at the station and on the platformHandling checked baggage, package express, and company materialsOperating a public address...


  • Ann Arbor, Michigan, United States Audi, Porsche, Volkswagen of Ann Arbor Full time

    {"title": "Customer Service Representative", "content": "Germain Audi of Ann ArborJoin our team as a Customer Service Representative and be part of a dynamic and inclusive culture. As a key member of our team, you will be responsible for providing exceptional customer service, answering dealership phones, and directing customers to the correct department....


  • Ann Arbor, Michigan, United States Audi, Porsche, Volkswagen of Ann Arbor Full time

    {"title": "Customer Service Representative", "content": "Germain Audi of Ann ArborWe are seeking a highly skilled Customer Service Representative to join our team at Germain Audi of Ann Arbor. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering phone calls, and directing customers to the...


  • Ann Arbor, Michigan, United States CubeSmart Full time

    About CubeSmartCubeSmart is a leading provider of self-storage solutions, offering a range of storage options to individuals and businesses.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer...


  • Ann Arbor, Michigan, United States Michaels Full time

    {"title": "Customer Service Representative", "content": "Job SummaryMichaels is seeking a Customer Service Representative to join our team in Ann Arbor, MI. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers shop our store, and ensuring a fast and friendly checkout experience.Key...


  • Ann Arbor, Michigan, United States ApiTech Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at ApiTech. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess customer requests and inquiries in a timely and efficient mannerProvide accurate and...


  • Ann Arbor, Michigan, United States Amtrak - The National Railroad Passenger Corporation Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Amtrak. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to our passengers.Key Responsibilities:Greet and assist passengers at the ticket counter or on the station floor or platform.Provide information and...


  • Ann Arbor, Michigan, United States Cayman Chemical Company, Inc. Full time

    Customer Service Representative OpportunityCayman Chemical Company, Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Responsibilities:Promptly...


  • Ann Arbor, Michigan, United States Cayman Chemical Company, Inc. Full time

    About Cayman Chemical Company, Inc.We are a leading provider of high-quality chemicals and services to the scientific community. Our mission is to empower researchers and scientists to advance human and animal health through innovative solutions.Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team....


  • Ann Arbor, Michigan, United States CubeSmart Full time

    Customer Service Role at CubeSmartWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the overall success of our...