Customer Service Representative

7 days ago


Ann Arbor, Michigan, United States Amtrak - The National Railroad Passenger Corporation Full time

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Amtrak. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to our passengers.

Key Responsibilities:

  • Greet and assist passengers at the ticket counter or on the station floor or platform.
  • Provide information and answer questions about Amtrak services, schedules, and fares.
  • Handle customer complaints and resolve issues in a professional and courteous manner.
  • Process transactions and handle customer payments.
  • Work collaboratively with other staff members to ensure a smooth and efficient customer experience.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving and conflict resolution skills.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to work a varied schedule, including evenings, weekends, and holidays.


  • Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job Description:Victory Automotive Group Inc. is a leading automotive group with over 50 dealerships across the United States. We are seeking a highly motivated and customer-focused individual to join our Contact Center team as a Customer Service Representative.Responsibilities:Manage inbound and outbound customer calls regarding scheduling service...


  • Ann Arbor, Michigan, United States Zingerman's Service Network, Inc. Full time

    About UsZingerman's Mail Order is the online and catalog shop for Zingerman's, shipping great food and gifts across America. Our team is dedicated to providing exceptional customer service and ensuring a seamless shopping experience for our customers.Job SummaryWe are seeking a Seasonal Customer Service Representative to join our team during the holiday...


  • Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job OverviewVictory Automotive Group Inc. is proud to be recognized among the Top 25 Privately Held Companies for 2023. As a family-owned and operated business since 1997, we have established over fifty dealerships across the United States.We are dedicated to providing exceptional opportunities for our employees, customers, and the communities we serve. Our...


  • Ann Arbor, Michigan, United States Acosta Group Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Acosta Group. As a Customer Service Representative, you will be responsible for developing and maintaining strong relationships with our customers, identifying and pursuing new business...


  • Ann Arbor, Michigan, United States Amtrak Full time

    Customer Service RepresentativeAs a Customer Service Representative at Amtrak, you will be responsible for providing exceptional customer service to passengers in a fast-paced and dynamic environment.Key Responsibilities:Provide superior customer service to passengers from inside the station to the platformBe responsible for greeting, servicing, and ensuring...


  • Ann Arbor, Michigan, United States Kroger - Milan Full time

    Customer Service RepresentativeAt Kroger - Milan, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in creating a welcoming and inclusive environment for our customers.Key Responsibilities:Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and...


  • Ann Arbor, Michigan, United States Amtrak Full time

    Customer Service RepresentativeAs a Customer Service Representative at Amtrak, you will be responsible for providing exceptional service to our passengers. Your key responsibilities will include:Welcoming and assisting passengers at the station and on the platformHandling checked baggage, package express, and company materialsOperating a public address...


  • Ann Arbor, Michigan, United States Audi, Porsche, Volkswagen of Ann Arbor Full time

    {"title": "Customer Service Representative", "content": "Germain Audi of Ann ArborJoin our team as a Customer Service Representative and be part of a dynamic and inclusive culture. As a key member of our team, you will be responsible for providing exceptional customer service, answering dealership phones, and directing customers to the correct department....


  • Ann Arbor, Michigan, United States Audi, Porsche, Volkswagen of Ann Arbor Full time

    {"title": "Customer Service Representative", "content": "Germain Audi of Ann ArborWe are seeking a highly skilled Customer Service Representative to join our team at Germain Audi of Ann Arbor. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering phone calls, and directing customers to the...


  • Ann Arbor, Michigan, United States CubeSmart Full time

    About CubeSmartCubeSmart is a leading provider of self-storage solutions, offering a range of storage options to individuals and businesses.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer...


  • Ann Arbor, Michigan, United States Michaels Full time

    {"title": "Customer Service Representative", "content": "Job SummaryMichaels is seeking a Customer Service Representative to join our team in Ann Arbor, MI. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers shop our store, and ensuring a fast and friendly checkout experience.Key...


  • Ann Arbor, Michigan, United States ApiTech Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at ApiTech. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess customer requests and inquiries in a timely and efficient mannerProvide accurate and...


  • Ann Arbor, Michigan, United States Cayman Chemical Company, Inc. Full time

    Customer Service Representative OpportunityCayman Chemical Company, Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Responsibilities:Promptly...


  • Ann Arbor, Michigan, United States Cayman Chemical Company, Inc. Full time

    About Cayman Chemical Company, Inc.We are a leading provider of high-quality chemicals and services to the scientific community. Our mission is to empower researchers and scientists to advance human and animal health through innovative solutions.Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team....


  • Ann Arbor, Michigan, United States Whole Foods Market Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.Key...


  • Ann Arbor, Michigan, United States CubeSmart Full time

    Customer Service Role OverviewCubeSmart is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing the leasing process, and taking ownership of our store's retail...


  • Ann Arbor, Michigan, United States Meijer Full time

    About the Role:As a Customer Service Representative at Meijer, you will play a vital role in creating a positive and lasting impact on our customers. You will be responsible for providing efficient and effective customer service in the checkout lane, ensuring a seamless shopping experience for our customers.Key Responsibilities:Utilize technology to complete...


  • Ann Arbor, Michigan, United States 7-Eleven Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales through effective communication with customers.Key...


  • Ann Arbor, Michigan, United States CubeSmart Full time

    About the RoleCubeSmart is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing the leasing process, and maintaining a clean and organized store environment.ResponsibilitiesListen to...


  • Ann Arbor, Michigan, United States CubeSmart Full time

    About the RoleCubeSmart is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing the leasing process, and taking ownership of your store's retail business.ResponsibilitiesListen to...