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Clinical Operations Athena Specialist
2 months ago
About Advantia Health:
Advantia Health is dedicated to revolutionizing healthcare for women, striving to enhance care quality and accessibility while minimizing unnecessary expenses. Our mission is driven by compassion and value, ensuring that we listen attentively, provide comprehensive answers, and leverage innovative technology to empower our patients.
With rapid expansion through organic growth and acquisitions, Advantia operates over 60 locations and serves more than 430,000 patients through a network of over 200 healthcare providers. We also partner with health plans, state health organizations, and employers to deliver high-value care through advanced technology solutions.
Position Overview:
As a member of the Clinical Operations Team, you will play a pivotal role in maintaining expertise in Athena EMR and associated applications. This position involves collaborating with our practices to implement effective workflows, policies, and guidelines.
Key Responsibilities:
- System Implementation and Configuration:
- Manage the setup and deployment of the Athena Health EMR system.
- Tailor the EMR system to meet clinical workflows and regulatory standards.
- System Maintenance:
- Identify and rectify technical issues and system errors, including interface error queues.
- User Training and Support:
- Develop and maintain user documentation and training resources.
- Conduct training sessions for healthcare providers and staff on EMR usage.
- Offer ongoing technical support and troubleshooting for end-users.
- Data Management:
- Ensure the accuracy and integrity of patient data within the EMR system.
- Implement data security protocols to safeguard patient information.
- Generate reports and analyze data to enhance clinical decision-making and operational efficiency.
- Compliance and Quality Assurance:
- Ensure adherence to healthcare regulations and standards, including HIPAA.
- Engage in quality assurance activities and audits related to the EMR system.
- Collaboration:
- Work closely with clinical quality teams, IT departments, and practice users to address EMR needs.
- Effectively communicate with vendors and external partners regarding system updates and issues.
Qualifications:
- High school diploma or equivalent required; Associate's degree preferred.
- Experience with Athena as an end user and trainer is essential.
- Familiarity with billing and revenue cycle management processes is required.
- Understanding of how EMR configuration impacts various components of healthcare operations.
- Knowledge of interfaces, reports, and data visualization tools is preferred.
Equal Opportunity Commitment:
Advantia Health is committed to providing exceptional healthcare by employing highly qualified individuals. We are an Equal Opportunity Employer dedicated to global diversity, creating a workplace where talented individuals thrive.
