Restaurant Operations Manager

2 weeks ago


Rochester, New York, United States SSP Full time
Restaurant Supervisor Job Description

SSP America is seeking a skilled Restaurant Supervisor to join our team at Boston Logan International Airport. As a Restaurant Supervisor, you will play a key role in ensuring exceptional customer service and maintaining high standards of food quality and safety.

Key Responsibilities:
  • Support the Management Team in achieving service standards and maintaining a clean and safe environment.
  • Lead by example, demonstrating a commitment to customer satisfaction and team excellence.
  • Coach and develop team members through the induction process, ensuring they understand brand standards and expectations.
  • Communicate effectively with team members, providing clear direction and feedback to ensure successful delivery of business goals.
  • Monitor and maintain cash duties, ensuring accurate handling and reporting of transactions.
Requirements:
  • At least 18 years old
  • High School Diploma or equivalent
  • Minimum of 1 year of experience in the food and beverage industry
  • Proven track record of resolving uncomfortable situations with clients, customers, peers, and direct reports

We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated. We champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination, and we positively impact our communities.



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