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Quality Assurance Engineer

2 months ago

Columbus, Indiana, United States Cleveland-Cliffs Tubular Components Full time
Job Overview
Cleveland-Cliffs Tubular Components is seeking a dedicated Quality Engineer to enhance our quality assurance initiatives.

The Quality Engineer plays a pivotal role in sustaining and advancing the quality assurance framework by identifying and analyzing product and process issues, while also recommending or executing corrective measures.

This position involves leading the resolution of customer complaints and ensuring prompt resolutions to boost both customer and supplier satisfaction.

The ideal candidate will possess experience in quality assurance within a manufacturing environment, particularly with QS/ISO certifications and familiarity with Tier 1 automotive standards.


Key Responsibilities:
  • Drive corrective actions utilizing various analytical and statistical methodologies.
  • Design, implement, oversee, and refine the QA system to ensure product quality aligns with customer and product specifications.
  • Collaborate with customers and suppliers to address quality-related issues.
  • Develop, inspire, and train personnel to meet QA standards.
  • Resolve both internal and external quality challenges.
  • Provide summaries and trends of customer complaints to relevant personnel.
  • Enhance QA system procedures and documentation.
  • Educate staff on QA protocols and guidelines.
  • Monitor quality-related costs, aiming to minimize waste and non-value-added activities.
  • Utilize measuring tools effectively.
  • Conduct audits of the QA system.
  • Perform additional duties as required.

Qualifications:
Minimum Requirements:
  • Bachelor's degree in Engineering or equivalent experience.
  • Trained as a QS/ISO 9000 auditor.
  • Familiarity with SPC, DOE, TOPS, APQP, PPAP, and QFD.
  • Understanding of layout and GD&T.

Preferred Skills:
  • Strong communication abilities.
  • Proficient analytical problem-solving skills.
  • Diplomatic approach to conflict resolution.
  • Competence in PC software, including word processing and spreadsheets.