Customer Service Ambassador

11 hours ago


Portland, Tennessee, United States Family Dollar Full time

Job Summary:

As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences and providing support to our customers in a fast-paced retail environment.

Key Responsibilities:

  • Provide personalized service to customers, ensuring their needs are met and exceeded.
  • Greet customers and assist them in selecting merchandise, offering recommendations and solutions as needed.
  • Process cash register transactions accurately and efficiently, handling customer inquiries and resolving issues in a professional manner.
  • Work collaboratively with the store team to maintain a clean, organized, and welcoming store environment.
  • Stay up-to-date on store policies, procedures, and product knowledge to provide informed assistance to customers.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.


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