Warranty Claims Specialist
6 days ago
Neal Communities is proud to be recognized as a Top Workplace in Sarasota & Manatee Counties. We are a family company that loves what we do, and it shows.
We are seeking a Warranty Representative with a strong focus on customer service to join our Neal Signature Homes team. Your role will involve handling warranty claims for our customers, working closely with clients to ensure prompt resolution of warranty issues and delivering outstanding customer service.
What You'll Love About Working at Neal Communities:
- We take tremendous pride in making a positive difference in our team's lives.
- Outstanding Benefits - Health Care, Medical, Dental, Vision, and Prescription Drug Coverage.
- Excellent Compensation Package.
- Employer Paid Life Insurance.
- Supplemental Insurance.
- Long & Short-Term Disability Insurance.
- 401(K) with Company Matching Contributions.
- PTO & Paid Holidays.
- Employer Paid ID Theft Protection.
- Employee Home Purchase Discount Program.
- Tuition Reimbursement Program.
- Employee Wellness Program.
- Employee Assistance Program (EAP).
- Employee Service Awards.
- Vendor Discount Program.
What You'll Do:
- Communicate and work with the Warranty Coordinator daily to promptly address homeowner warranty requests. Escalate issues to management with complete information/documentation.
- Acquire an understanding of the Neal warranty procedures and customer satisfaction philosophy.
- Be able to identify and manage warranty-related issues for our homeowners. Diagnostic ability and verbal and written communication are required to ensure proper tracking and resolution. This may require lifting, climbing ladders, accessing attics and roofs for inspection, etc.
- Must be well-versed in industry standards and Neal Signature Homes warranty guidelines and have the ability to communicate our warranty policies to our homeowners.
- Provide the highest level of customer service to our customers using the Neal Signature Homes warranty guidelines established in the warranty manual.
- Demonstrate the highest level of customer satisfaction and knowledge as our customers' primary contact when they have warranty issues.
- The Warranty Representative will supervise items requiring subcontractor/vendor involvement to repair or replace. This may include scheduling, follow-up, and closure of the repair with the sub or vendor.
- Submit all work orders with complete information on work performed or a description of the problem to be forwarded daily to the subcontractor/vendor for resolution.
- Manage and follow up on all scheduled repairs to ensure completion and satisfaction of the customer.
- Provide after-hours customer support for reported emergencies via the 'hotline' and security response to all Neal Signature Homes facilities.
- Provide maintenance service for Neal Signature Homes facilities as needed, including rented warehouse space.
- Become proficient in data entry into the Warranty System.
- Perform any other duties as directed by management.
What You Bring:
- Familiarity with residential construction.
- Strong problem-solving skills.
- Outstanding verbal and written communication abilities.
- Capability to work autonomously and meet deadlines.
- Exceptional customer service aptitude.
- Proficiency in computer usage and adaptability to company platforms.
- Highly organized, driven, with a sense of urgency and keen attention to detail.
Physical Requirements:
- The ability to lift, carry, push and pull 20/60/100 pounds regularly.
- The ability to move safely over uneven terrain.
- The ability to bend, squat, climb stairs and lift frequently.
- Continuous walking, standing and moving about.
- Repetitive movement of hands, arms and legs.
- Constantly works in outdoor weather conditions.
- Finger dexterity may be required to operate a computer keyboard and calculator.
We are an Equal Opportunity Employer and a Drug-Free Workplace Employer.
-
Warranty Claims Specialist
4 days ago
Bradenton, Florida, United States NC Employment Group Inc Full timeJob SummaryWe are seeking a highly skilled Warranty Representative to join our Neal Signature Homes team. As a key member of our customer service team, you will be responsible for handling warranty claims, providing exceptional customer service, and ensuring prompt resolution of warranty issues.Key ResponsibilitiesCommunicate with homeowners and warranty...
-
Warranty Claims Specialist
4 weeks ago
Bradenton, Florida, United States Worldwide Recruitment Services - EOC Full timeWarranty Manager Job DescriptionWe are seeking an experienced Warranty Manager to join our team at Worldwide Recruitment Services - EOC. As a key member of our construction team, you will be responsible for leading the coordination and oversight of multiple construction repair and warranty projects.Key Responsibilities:Customer Service: Provide high-level...
-
Warranty Claims Specialist
5 days ago
Bradenton, Florida, United States Neal Communities Full timeWarranty Representative Job DescriptionNeal Communities is seeking a skilled Warranty Representative to join our team. As a Warranty Representative, you will play a critical role in ensuring the satisfaction of our customers by promptly addressing and resolving warranty claims.Key Responsibilities:Communicate effectively with homeowners, warranty...
-
Warranty Claims Specialist
1 month ago
Bradenton, Florida, United States Neal Communities Full time{"title": "Warranty Representative", "description": "Warranty RepresentativeNeal Communities is seeking a skilled Warranty Representative to join our team. As a key member of our Neal Signature Homes team, you will be responsible for handling warranty claims and providing exceptional customer service to our homeowners.Key Responsibilities:Communicate with...
-
Warranty Claims Specialist
4 days ago
Bradenton, Florida, United States Neal Communities Full timeWarranty Representative Job DescriptionNeal Communities is seeking a skilled Warranty Representative to join our team. As a key member of our Neal Signature Homes team, you will play a crucial role in ensuring the satisfaction of our customers by promptly resolving warranty issues.Key Responsibilities:Communicate effectively with homeowners and warranty...
-
Claims Specialist
3 weeks ago
Bradenton, Florida, United States Claims Solutions Full timeJob Title: Claims AnalystWe are seeking a skilled Claims Analyst to join our Allocation Solutions Department at Claims Solutions. As a Claims Analyst, you will be responsible for file intake and setup of Medicare Secondary Payer (MSP) products, comprehensive review and analysis of submission requests, and effective communication with clients.About the...
-
Claims Specialist
4 days ago
Bradenton, Florida, United States Claims Solutions Full timeJob OverviewWe are seeking a Claims Analyst to join our Claims Solutions team. In this role, you will be responsible for managing the intake and setup of Medicare Secondary Payer (MSP) products, conducting thorough reviews and analyses, and responding to submission requests and development letters. You will also be responsible for communicating effectively...
-
Warranty Operations Specialist
13 hours ago
Bradenton, Florida, United States Linder Industrial Machinery Company Full timeJob DescriptionLinder Industrial Machinery Company is a leading provider of heavy equipment solutions across 27 branch locations in the southeastern United States. As a Warranty Administrator, you will play a critical role in ensuring the smooth operation of our warranty services.Key Responsibilities:Develop and implement warranty procedures in accordance...
-
Insurance Claims Assistant
3 days ago
Bradenton, Florida, United States Storm One Claims LLC Full timeJob SummaryStorm One Claims LLC is seeking a highly organized and detail-oriented Administrative Support Specialist to assist in daily office and administrative tasks. The ideal candidate will have strong office management skills and excellent written and verbal communication skills.Responsibilities:* Assist in daily office and administrative tasks* Help...
-
Administrative Support Specialist
2 days ago
Bradenton, Florida, United States Storm One Claims LLC Full timeJob SummaryStorm One Claims LLC is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Sarasota. The successful candidate will provide administrative assistance to our team, including listing items for sale on our EBay platform, sorting and taking photographs of items listed for sale online, and assisting in...
-
Office Support Specialist
2 weeks ago
Bradenton, Florida, United States Storm One Claims LLC Full timeJob OpportunityWe are seeking a highly motivated and organized Administrative Assistant to join our team at Storm One Claims LLC in Sarasota. As a key member of our office staff, you will provide administrative support to our Public Adjusters and contribute to the success of our company.Responsibilities:Assist with daily office tasks and administrative...
-
Warehouse Operations Specialist
1 hour ago
Bradenton, Florida, United States SERVICE MINDS LLC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Warehouse Operations Specialist to join our team at Service Minds LLC. This role is responsible for ensuring the efficient daily operation of the warehouse by managing inventory, overseeing warehouse maintenance, and coordinating logistics.Key ResponsibilitiesWarehouse Management: Oversee daily...
-
Durable Medical Equipment Specialist
5 days ago
Bradenton, Florida, United States MCR HEALTH INC Full timeJob Title: Durable Medical Equipment SpecialistWe are seeking a highly skilled and experienced Durable Medical Equipment (DME) Specialist to join our team at MCR Health Inc. in Bradenton, FL.About the Role:As a DME Specialist, you will be responsible for processing and submitting DME claims to insurance payors, contacting payors for claim status, verifying...
-
Warehouse Operations Specialist
6 days ago
Bradenton, Florida, United States SERVICE MINDS LLC Full timeWarehouse Coordinator Job DescriptionThe Warehouse Coordinator plays a vital role in ensuring the efficient daily operation of the warehouse by managing inventory, overseeing warehouse maintenance, and coordinating logistics. This role involves handling the receipt, storage, and issuance of materials, equipment, and supplies, while maintaining a safe and...
-
Bradenton, Florida, United States MCR HEALTH INC Full timeJob Summary:We are seeking a highly skilled Durable Medical Equipment (DME) Specialist to join our team at MCR Health Inc. As a DME Specialist, you will be responsible for processing and submitting DME claims to insurance payors, verifying and/or obtaining pre-authorization for DME, and responding to patients regarding DME billing statements.Key...
-
Bradenton, Florida, United States MCR HEALTH INC Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Durable Medical Equipment (DME) Specialist to join our team at MCR Health Inc. in Bradenton, FL. As a DME Specialist, you will play a critical role in processing and submitting DME claims to insurance payors, verifying and obtaining pre-authorization for DME, and responding to patients...
-
Medical Billing Specialist
2 weeks ago
Bradenton, Florida, United States Universal Health Services Full timeAbout the RoleWe are seeking a highly skilled Medical Billing Specialist to join our team at Universal Health Services. As a key member of our revenue cycle team, you will be responsible for ensuring accurate and timely billing and reimbursement for our patients.ResponsibilitiesPerform all duties of outpatient billing, including data entry, claims...
-
Bradenton, Florida, United States Universal Health Services Full timeJob SummaryWe are seeking a highly skilled Billing Specialist to join our team at Universal Health Services. As a key member of our team, you will be responsible for managing a broad spectrum of responsibilities and requests related to patient billing and collections.ResponsibilitiesManage the billing, claims, and collection support for our physician...
-
Bradenton, Florida, United States Foundations for Living Full timeAbout the RoleWe are seeking a highly skilled and experienced Billing Specialist to join our team at Manatee Physician Alliance. As a key member of our administrative team, you will be responsible for managing a broad spectrum of responsibilities and requests related to patient billing and collections.ResponsibilitiesManage the billing, claims, and...
-
Medical Billing Specialist
5 days ago
Bradenton, Florida, United States UHS Full timeAbout the RoleWe are seeking a highly skilled Medical Billing Specialist to join our team at Manatee Memorial Hospital. As a key member of our revenue cycle team, you will be responsible for ensuring accurate and timely billing and insurance claims processing.ResponsibilitiesPerform all duties of outpatient billing, including insurance eligibility, cost...