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**Assistant Manager

2 months ago


Greenville, North Carolina, United States Subway Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Subway. As a key member of our restaurant operations team, you will be responsible for ensuring the smooth day-to-day operation of our store, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and train staff to ensure excellent customer service and high-quality food preparation.
    • Conduct regular performance reviews and provide constructive feedback to employees.
    • Develop and implement strategies to improve staff productivity and morale.
  • Customer Service
    • Ensure that all customers receive a positive and memorable experience.
    • Respond promptly to customer complaints and resolve issues in a professional and courteous manner.
  • Operations and Administration
    • Manage inventory, supplies, and equipment to ensure efficient and cost-effective operations.
    • Maintain accurate records and reports, including sales data, inventory levels, and employee performance.
    • Ensure compliance with health and safety regulations, as well as company policies and procedures.
  • Sales and Marketing
    • Develop and implement strategies to drive sales growth and increase customer loyalty.
    • Monitor and analyze sales data to identify trends and opportunities for improvement.
Requirements
  • High school diploma or equivalent required; degree in business or related field preferred.
  • Minimum 2 years of experience in a restaurant or retail management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Basic math skills and ability to manage cash and inventory.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.