Assistant General Manager

2 weeks ago


Greenville, South Carolina, United States Stretch Zone Full time
Job Title: Assistant General Manager

At Stretch Zone, we are seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for leading sales and daily operations at our studio.

About the Role:
  • Lead sales and daily operations at our studio
  • Develop and implement strategies to increase sales and customer satisfaction
  • Manage a team of practitioners and ensure excellent customer service
  • Collaborate with the General Manager to achieve business objectives
  • Stay up-to-date with industry trends and best practices
Responsibilities:
  • Perform practitioner-assisted stretching without limitation
  • Maintain proprietary stretching technique
  • Provide excellent customer service and create a long-term customer loyalty environment
  • Comply with scheduling as directed by the General Manager
  • Maintain a positive attitude when working with clients
  • Dress professionally and maintain proper hygiene according to current dress code standards
  • Contribute to the team environment
  • Clock-in and out as required in the company handbook
  • Assist in ongoing onsite training for practitioners
  • Verify all no-show productivity for staff
  • Responsible for membership retention
  • Aid Studio with generating leads and appointments as directed
  • Responsible for managing Lost Sheep Clients with Head Stretch Practitioner
  • Collaborate with Head Practitioner in proper note audit
  • Monitor daily sales activities
  • Participate and contribute to offsite marketing events / pop-ups per GM
  • Manage offsite events as needed and help with marketing efforts and special events
  • Perform DEMO sales as needed with direction from GM, 2-3 per week
  • Help maintain Studio appearance
About Stretch Zone:

Stretch Zone is the world's leading source and educator for today's advanced practitioner-assisted stretching, built to provide performance enhancement modalities for health practitioners, massage therapists, trainers, and athletes alike. Our Stretch Zone Method is a proven course of innovative stretching techniques.



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