Business Systems Analyst
4 weeks ago
Production Support:
As a Business Analyst at AIT Global, you will be responsible for receiving service calls, analyzing issues and requirements, confirming service classification, service type, urgency, and business priority, and providing a workaround if available.
Requirement Elicitation and Analysis:
Collect business requirements from business stakeholders using appropriate elicitation techniques. Analyze business requirements, confirm their completeness and consistency, and identify cross-functional, regional, and organizational impact and interdependencies. Liaise between technical teams and business users.
Requirement Specification, Documentation, and Communication:
Identify requirement development processes, create and manage the plan (tasks, stakeholders, schedule). Define and maintain business requirements (including use cases) and functional/non-functional specifications. Document requirements and specifications in enough detail to deliver complete, consistent, easily understandable information to both business and technical teams. Communicate requirements and specifications and ensure all (business & technical) stakeholders have a common understanding of requirements and how they will be implemented and obtain sign-off.
Quality Assurance Support:
Review and sign-off QA test plan and test cases, and ensure it provides sufficient test coverage. Answer questions from QA Lead and DEV Lead about requirements. Major Deliverables include Business Requirement Documents, Functional Specification Documents, User Guide, FAQ, Global rules for system workaround/constraints.
Skills:
Shipping domain business and applications knowledge is a significant plus. Problem-solving skills, business process analysis skills, business and technical writing skills, communication, presentation, business requirements facilitation skills, and basic understanding of project planning, SDLC processes, Agile methodology are required.
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