Digital Banking Specialist
4 weeks ago
The Digital Banking Specialist will be responsible for completing tasks related to the enrollment and maintenance of online banking and commercial digital products. This role requires a strong understanding of digital banking software and information technology systems.
Key Responsibilities:
- Completes the enrollment process for new customers and commercial online banking services.
- Reviews enrollment forms and agreements to ensure compliance with bank guidelines.
- Verifies commercial digital product enrollment and maintenance setups to ensure quality assurance.
- Collaborates with the Commercial Banking Support Team to ensure a high-quality end-to-end experience for customers.
Requirements:
- High School Diploma or equivalent required; additional post-high school courses preferred.
- Minimum one year banking experience preferred; experience working with commercial digital services a plus.
- Strong understanding of digital banking software, information technology systems, and software proficiency in Adobe, Microsoft Excel, and Microsoft Word.
Working Conditions:
This role operates in a professional office environment and requires regular use of standard office equipment.
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