IT Support Specialist

2 days ago


Grand Junction, Colorado, United States ANB Bank Full time
Job Summary

ANB Bank is seeking a highly skilled IT Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our customers and employees.

Key Responsibilities
  • Install, configure, and set up personal computers and other network-associated hardware
  • Install and configure software on desktop client workstations
  • Respond to technical customer service issues in a timely and professional manner
  • Troubleshoot computer hardware, software, and peripherals/component issues
  • Document technical solutions to share knowledge with team members
Requirements
  • 2+ years of hands-on experience working with personal computers and networks
  • 2+ years of customer service experience
  • Basic and advanced courses in personal computers and computer networking preferred
  • Intermediate knowledge of personal computer troubleshooting
  • Intermediate knowledge of network troubleshooting
Preferred Qualifications
  • 5+ years of IT experience or equivalent education preferred
  • 5+ years of customer service experience preferred
  • Advanced knowledge of computer troubleshooting required
  • Advanced knowledge of network troubleshooting required
Work Environment

This position requires a Monday-Friday schedule with rotating weekend on-call duty. The work environment is fast-paced and requires excellent communication and problem-solving skills.

Equal Opportunity Employer

ANB Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.


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