Enrollment & Maintenance Specialist

3 weeks ago

Grand Junction, United States Alpine Banks of Colorado Full time
General Purpose

The Enrollment & Maintenance Specialist completes tasks related to the enrollment and maintenance of online banking and the bank's commercial digital products.

Essential Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Completes the enrollment process related to new customer setups for business and commercial online banking and the following business services: ACH, Wires, Positive Pay, SFTP, Merchant Processing, Online Payment Portal and Remote Deposit Capture services.
  • Reviews enrollment forms, maintenance forms, and agreements to ensure they are completed per bank guidelines.
  • Completes commercial digital product enrollment & maintenance requests in a timely manner ensuring that service level agreements (SLAs) are met.
  • Verifies commercial digital product enrollment & maintenance setups to ensure quality assurance.
  • Collaborates with the Commercial Banking Support Team to ensure a high-quality end to end experience for our customers.
  • Regular and reliable attendance is required as an essential function of this position.
  • Performs other duties as assigned.
Employees are held accountable for all duties of this job.

Job Qualifications

Knowledge, Skills, and Ability:
  • Ability to share technical expertise with team members and bank staff.
  • Understanding of how to identify problems and willingness to make recommendations to address them.
  • Ability to work in a fast-paced environment, deal with frequent change, delays, or unexpected events.
  • Self-motivated, works well under pressure and meets deadlines.
  • Detail oriented with exceptional organizational skills.
  • Displays excellent written and verbal communication skills.
  • Understands the importance of and maintains confidential information.
  • Willingness and ability to learn banking and electronic banking processes and procedures.
  • Ability to work collaboratively with a with co-workers ensuring service levels are met.
  • Ability to work independently with a minimal supervision.
  • Skill in understanding customer needs and delivering unsurpassed customer service.
  • Strong understanding of digital banking software's, information technology systems and software, with a high proficiency in the use of Adobe, Microsoft Excel, and Microsoft Word.
Education or Formal Training:
  • High School Diploma or General Equivalence Diploma (GED) required.
  • Additional post-high school courses are preferred.
Experience:
  • A minimum of one year banking experience is preferred.
  • Experience working with commercial digital services preferred.
  • An equivalent combination of education and experience may be substituted on a year-to-year basis.

Working Conditions

Working Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers.

Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role.Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.Employee also may have to lift up to 25 pounds.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Starting Rate of Pay is from $18.00 to $23.00 per hour, depending on experience.

For an overview of our employee benefits please visit: Alpine Bank Careers Page

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Enrollment and Maintenance Specialist

    2 weeks ago

    Grand Junction, Colorado, United States Alpine Banks of Colorado Full time

    Job SummaryThe Enrollment & Maintenance Specialist plays a crucial role in ensuring the smooth operation of online banking and commercial digital products. This position is responsible for completing enrollment processes, reviewing forms and agreements, and collaborating with the Commercial Banking Support Team to deliver exceptional customer experiences.Key...

  • Robotics Maintenance Specialist

    2 weeks ago

    Grand Ledge, Michigan, United States Aerotek Full time

    Job SummaryWe are seeking a skilled Robotics Maintenance Specialist to join our team at Aerotek. This is a unique opportunity to work with cutting-edge technology and be part of a dynamic team.The successful candidate will be responsible for the installation, maintenance, and repair of machinery, equipment, facilities, and electrical systems in a large...

  • Clinical Enrollment Specialist

    1 week ago

    Grand Rapids, Michigan, United States Hope Network Full time

    Provider Enrollment SpecialistWe are seeking a skilled Provider Enrollment Specialist to join our team at Hope Network. As a key member of our enrollment team, you will be responsible for ensuring the timely and accurate enrollment of clinical and professional staff with all payers.Key Responsibilities:Prepare, process, and maintain new and existing member...

  • Provider Enrollment Specialist

    2 weeks ago

    Grand Rapids, Michigan, United States Hope Network Full time

    Provider Enrollment SpecialistWe are seeking a highly skilled Provider Enrollment Specialist to join our team at Hope Network. As a key member of our team, you will play a critical role in ensuring the timely enrollment of clinical and professional staff with all payers, thereby facilitating the billing and collections of services rendered.Key...

  • Provider Enrollment Specialist

    1 month ago

    Grand Rapids, Michigan, United States Hope Network Full time

    Job Title: Provider Enrollment SpecialistWe are seeking a highly skilled Provider Enrollment Specialist to join our team at Hope Network. As a key member of our team, you will be responsible for ensuring the timely enrollment of clinical and professional staff with all payers, facilitating the billing and collections of services rendered.Key...

  • Digital Banking Specialist

    2 weeks ago

    Grand Junction, Colorado, United States Alpine Banks of Colorado Full time

    Job SummaryThe Enrollment & Maintenance Specialist is a key role within our Commercial Banking team, responsible for ensuring seamless enrollment and maintenance of online banking and digital products for our business customers. This position requires strong technical expertise, excellent communication skills, and a keen eye for detail.Key...

  • Provider Enrollment Specialist

    2 weeks ago

    Grand Rapids, Michigan, United States Hope Network Full time

    Job OverviewHope Network is seeking a skilled Provider Enrollment Specialist to join our team. As a key member of our enrollment team, you will be responsible for ensuring timely and accurate enrollment of clinical and professional staff with all payers.Key ResponsibilitiesEnroll and maintain provider information with payers, ensuring compliance with all...

  • Digital Banking Specialist

    6 days ago

    Grand Junction, Colorado, United States Alpine Banks of Colorado Full time

    Job SummaryThe Digital Banking Specialist will be responsible for completing tasks related to the enrollment and maintenance of online banking and commercial digital products. This role requires a strong understanding of digital banking software and information technology systems.Key Responsibilities:Completes the enrollment process for new customers and...

  • Provider Enrollment Specialist

    3 weeks ago

    Grand Rapids, United States Hope Network Full time

    Provider Enrollment Specialist We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch...

  • Digital Banking Specialist

    2 weeks ago

    Grand Junction, Colorado, United States Alpine Banks of Colorado Full time

    Job SummaryThe Enrollment & Maintenance Specialist plays a crucial role in ensuring the smooth operation of online banking and commercial digital products. This position is responsible for completing enrollment and maintenance tasks, reviewing forms and agreements, and collaborating with the Commercial Banking Support Team to deliver exceptional customer...

  • Provider Enrollment Specialist

    2 weeks ago

    Grand Rapids, United States Hope Network Full time

    Provider Enrollment Specialist We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch...

  • Provider Enrollment Specialist

    2 months ago

    Grand Rapids, United States Hope Network Full time

    Provider Enrollment SpecialistWe are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch...

  • Provider Enrollment Specialist

    4 days ago

    Grand Rapids, United States Hope Network Full time

    Provider Enrollment Specialist We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch...

  • Payer Enrollment Specialist

    2 weeks ago

    Grand Rapids, MI , USA, United States University of Michigan Health-West Full time

    Payer Enrollment SpecialistUniversity of Michigan Health-West is seeking a highly skilled Payer Enrollment Specialist to join our team. As a key member of our Patient Financial Experience department, you will play a critical role in ensuring the smooth enrollment of providers with various payers.Key Responsibilities:Compile and maintain accurate data for all...

  • Payer Enrollment Specialist

    2 weeks ago

    Grand Rapids, MI , USA, United States University of Michigan Health-West Full time

    Payer Enrollment SpecialistUniversity of Michigan Health-West is seeking a highly skilled Payer Enrollment Specialist to join our team. As a key member of our Patient Financial Experience department, you will play a critical role in ensuring the smooth operation of our healthcare services.Key Responsibilities:Compile and maintain accurate data for all...

  • Payer Enrollment Specialist

    4 weeks ago

    Grand Rapids, MI , USA, United States University of Michigan Health-West Full time

    Payer Enrollment SpecialistUniversity of Michigan Health-West is seeking a highly skilled Payer Enrollment Specialist to join our team. As a key member of our Patient Financial Experience department, you will play a critical role in ensuring the smooth operation of our healthcare services.Key Responsibilities:Compile and maintain accurate data for all...

  • Clinical Enrollment Coordinator

    6 days ago

    Grand Rapids, Michigan, United States Hope Network Full time

    Provider Enrollment SpecialistWe are dedicated to helping individuals overcome challenges and achieve their goals. At Hope Network, we strive to make a positive impact in the lives of those we serve.As a Provider Enrollment Specialist, you will play a critical role in ensuring the timely billing and collections of services rendered. Your responsibilities...

  • Facilities Maintenance Specialist

    7 days ago

    Grand Rapids, Michigan, United States NW Facilities & Equipment Maintenance Full time

    Job OverviewWe are seeking a skilled Facilities Maintenance Specialist to join our team at NW Facilities & Equipment Maintenance. As a key member of our Facilities Service/Handyperson and Renovation department, you will be responsible for providing exceptional building maintenance and repair services to our commercial restaurant clients in the greater...

  • Payer Enrollment Specialist

    1 month ago

    Grand Rapids, MI , USA, United States University of Michigan Health-West Full time

    Payer Enrollment SpecialistUniversity of Michigan Health-West is seeking a highly skilled Payer Enrollment Specialist to join our team. As a key member of our Patient Financial Experience department, you will play a critical role in ensuring the smooth operation of our provider credentialing processes.Key Responsibilities:Compile and maintain accurate and...

  • Provider Enrollment Specialist

    3 weeks ago

    Grand Rapids, Michigan, 49528, Kent County, MI, United States Hope Network Full time

    Provider Enrollment Specialist We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch...