Client Relations Specialist

22 hours ago


Mt Dora, Florida, United States Kim Varnadore - State Farm Agent Full time

**About the Role:**

We are seeking a talented and experienced Customer Relations Representative to join our team at Kim Varnadore - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional customer experiences and driving the growth of our successful insurance business.

**Key Responsibilities:**

  • Manage customer inquiries and resolve issues efficiently and effectively.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and coordination with other departments.
  • Contribute to customer retention strategies by providing personalized support and addressing concerns in a timely manner.
  • Collaborate with internal teams to ensure optimal customer satisfaction and loyalty.

**Requirements:**

  • Strong verbal and written communication skills, with the ability to articulate complex ideas and solutions clearly.
  • Previous experience in customer-facing roles or similar positions, with a proven track record of resolving conflicts and building strong relationships.
  • Calm and composed under pressure, with excellent problem-solving skills and attention to detail.

**What We Offer:**

  • A competitive salary of $60,000 - $70,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, 401(k) plan, and paid time off.


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