Client Relations Specialist
22 hours ago
**About the Role:**
We are seeking a talented and experienced Customer Relations Representative to join our team at Kim Varnadore - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional customer experiences and driving the growth of our successful insurance business.
**Key Responsibilities:**
- Manage customer inquiries and resolve issues efficiently and effectively.
- Maintain accurate and up-to-date client records, ensuring seamless communication and coordination with other departments.
- Contribute to customer retention strategies by providing personalized support and addressing concerns in a timely manner.
- Collaborate with internal teams to ensure optimal customer satisfaction and loyalty.
**Requirements:**
- Strong verbal and written communication skills, with the ability to articulate complex ideas and solutions clearly.
- Previous experience in customer-facing roles or similar positions, with a proven track record of resolving conflicts and building strong relationships.
- Calm and composed under pressure, with excellent problem-solving skills and attention to detail.
**What We Offer:**
- A competitive salary of $60,000 - $70,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, 401(k) plan, and paid time off.
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